Stayed here with my boyfriend for 2 days whilst visiting Manchester. Nice hotel, clean, good spa facilities and lovely back drop of sheep in a field. Would stay again.

As a school we regularly book teacher training and conferences to be held at the Mercure Norton Grange Hotel. The customer care we receive when booking functions is first rate. In particular Lucy and Lisa cater for our every need and ensure the layout and timings are all as we request prior to arrival.

On the day of the event the staff are always on hand to cater for a last minute change or assist with the final preparations which results in a smooth running of the day. Whether it is teacher training or students attending, the Mercure staff look after each event 100%. I as the organisor would recommend using this hotel whether you are a school or a business.

Old fashion hotel to revamp.
Rooms on road side are noisy, not very clean (lot of dust on the bulbs...), beds are quite average and I had some trouble with teh shower in the bathroom.
In addition, very average restaurant: we had to wait a long time to be served (about 45mn to get he 1st course), meat too cooked... but quite good wine and recomlmendation from the staff.
Accor needs really to reevaluate the hotel and the level of service at the restaurant !

A wonderful hotel, very friendly staff, nothing too much trouble.
The spa is magnificent with plenty of things to do. Beauty treatments brill with loads of choice and helpful staff.
The food and service second to none, good selection and attentive staff.
This has been a wonderful experience I would encourage you to try any time.