Stayed at the Hotel for the Dolls House Miniature Fair that was being held there. Staff excellant, service exccellant, Room very clean and homely, Lakes and views excellant, Food very good. Anyone who would want a wedding, Birthday or Function cant go wrong in using this hoitel as a Venue, Breakfast freshly cooked and superb, choice of Brekfast,Lunch and evening meals at comparable rates. Highly recomend to stay

We stayed here last week for two nights and frankly I couldn't have stood it for any longer. It is an appalling hotel.

OK... faults... EXTREMELY noisy. It doesn't help that our room had a door through into the room next door. Well I suppose that would be alright if I fancied a swingers night but that's not my thing. A couple checked in next door and they might as well have come round and joined us for a drink because we were able to hear everything they were talking about. Did I mention the noise of people using the lavatories in the rooms above us, and behind us, and in front of us? I find that quite disgusting frankly. I am just glad that we did not end up in a room down near reception because this hotel appears to throw some sort of function almost every night, most of which appear to be pretty tacky - we were told by someone in a local pub that The Inn On The Lake is the best place for "Grab A Granny" for miles around. Mind you, there's no real need to go down to the bar to the evening entertainment anyway, just sit in your room and enjoy the "beat" coming in from the chav sitting in his car on the car park at 11 PM, banging out his BPM "choons at full volume. It's a pity the bouncer standing in reception checking people into that night's function couldn't go outside and deal with such behaviour.

OK... surly staff. Service with a scowl basically. Yes Ma'am you know who you are!

Lights that don't work in the room.

Sagging bed which is bowed in the middle and promotes quite severe back pain rather than a decent night's sleep.

Bed head board that bangs on the wall if you roll over in the night.

Soap in the bathroom ONLY by the shower. So you want to wash your hands and you end up almost falling into the bath to get some soap. Hmmm... great design feature!

Booking - we asked for a quiet, none smoking room but got given a room at the end of a stinking corridor where there was nothing BUT smoking rooms. Back to check in. At least they moved us I suppose.

The decor... do you remember the soap about that naff motel in Brum? Crossroads? Need I say anymore? I think they could do with spending a bit of money smartening the place up. That or burn it down and start again. Faded and dreary everywhere. Ripped stool with adhesive tape marks on the fabric.

Breakfast... now this wasn't actually bad at all... apart from having to walk "on stage" to serve yourself fruit juice etc. And it would have been nice if the white bread for toast hadn't been so stale. And get some decent sausages will you instead of cash & carry catering pack cr*p.

At least the place was cheap... but then so is Premier Travel Inn, and frankly, bad as they are, they're better than "The Inn On The Lake". Do me a favour, cut the moorings, tow it out into the middle of the lake... AND SINK IT.

Appalling hotel.

I am a well travelled person, and would consider this the worst hotel experience in my life time. It is a family run business with very poor standards of accommodation and management. This was my second stay, it is a music banquet confronce venue with no sound proofing. Also a stop of for Europe and the rest of the UK, there guests are allowed dogs in there rooms which has left the residue of smells and with the drunken music venue guests roaming round and the constant barking of dogs.
Avoid at all costs.

Once we got the correct room sorted out, we were pleasantly surprised with the quality of the room (if a bit dated) and the cleanliness throughout. Really good nights sleep and better than average meal - at a very fair price - on our arrival. Overall, good value for money.

Will use again if we journey down to Kent.