The hotel is a small and quiet hotel in the centre of Laax village.
It is a rustic and charming hotel with some modern touches. The rooms are rather small, but nicely furnished with excellent bathrooms (shower only). Buffet breakfast is included-it is very continental without fruit or hot breakfast options.
The real let down is the service. Staff is friendly, but there is no energy and smiles. Service would ever only do what you ask them to do. We had to search for someone to bring us coffee every morning. When asked, they made us an omelette, but it is not advertised. Overall, the staff needs training and a more professional attitude. For that very reason, I wouldn't book half board. The Posta Veglia is an excellent restaurant with amazing service and food just down the road.
If you are skiing, be aware that yo need to take a shuttle bus to the slopes. The bus only goes every 30min.
