Myself, my three children (3, 5 and 13) and my 3 friends and their children booked a week here end of May as a cheap holiday. We are all skint mature students so booked this hotel as it was a cheap all inclusive.
I read the reviews before hand and thought well i'm not too fussy, you get what you pay for, and to be honest, had i gone alone without the kids it would of been ok i suppose i wouldnt of complained.
When we got there they separated me and my friends along a large corridor and I was in a room alone with my 3 kids. I wasnt all that bothered at first. The room is very small, they stuck 4 beds next to each other so it looked like a queen bed so we all slept on top of each other. The bathroom was alright, but you dont get a kettle or anything and very minimal storage. we banged our ankles trying to move around the room all week around the beds. The balcony is not safe at all for young children. Myself and my 3 kids came down in the lift one day and all walked out quickly except for my 3 yr old son, the doors closed on him and he shot to the top floor, nightmare.
The pool attendant hated our children as soon as we went to it. 3 of the eldest children could swim and the pool attendant refused to believe they could and was constantly on their back even though they were well behaved. The younger children were assigned to a tiny baby pool even though we went in the pool a lot with them and they had armbands on, the kids were not impressed. The food was alright I thought for what you pay for but there is not snacks by the pool as I was lead to believe before hand. you can only get 1 drink per card aswell but the drinks were ok.
After the first day a mass of groups of single young lads and girls came from all over. There was about 4 family groups in a mass of what could only be described as an 18-30's holiday. Im only 30 myself so dont mind having a laugh but the geordy lads and german lads were put in rooms surrounding me and the kids and kept us up all night until 3 or 4o clock, and as any mother knows if young children dont sleep, and mum dont get sleep, you are stuck with cranky kids all day and i was fuming.
I was ringing reception every night to get them to sort the lads out and they would not move us to another room. This is NOT a family hotel.
The weather was terrible and we only had 3 days of sun in a week. We were stuck in the hotel reception as the season had not got going yet and nowhere child friendly (indoors) was open, The hotel entertainment staff offered all the groups of girls and lads loads of daft games to play and offered the children nothing. When I asked why they had nothing at all in a family hotel for our children to do they just shrugged at me.
I spent this whole holiday stressed completely and have booked a villa this year to prevent having such an awful holiday again.
Room Tip: If you have children ask for a room where the 18-30's lot are not, AND TAKE EARPLUGS- A MUST!!!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC