We stayed here mid November 2011 for what was meant to be a 10 night stay. To be fair it was a mistake to pick this hotel with a 10 month old child and our homework hadn't been done properly as it was our first holiday as parents. BUT that said certain things apply to every visitor. Don't know where to start. Our 200 euro a night suite was very tatty and had VERY basic amenities. The whole room could have done with a tart up - as indeed could the whole hotel. Our bathroom was infested with ants but it did have doors leading out to the terrace from there. The swimming pool feels like it is in the midst of the car park and is freezing! Don't get me started on the spa which is deserted and IF you can find someone to book a treatment with a therapist turns up on a scooter, searches for the keys and takes you into a dark 'spa' with no candles, music or niceties - indeed no other humans and charges 75 euros for the 45 minute treatment which was meant to be an hour but the language barrier was so bad I gave up. Absolute rip off - whole experience was horrible. The restaurant is very good to be fair although be prepared to spend at least 2 hours having a starter and a main course. Food is very rich and it is expensive.
You need a car at this hotel as it is not close to very much. The breakfast is a total farce with everything running out half way through and this Spanish Basil Fawltyesque chap running around like a headless chicken doing precisely nothing to replenish supplies (turns out he is the owner!). English is not well spoken - I used my translate App a lot! The final straw came when we asked for some more pillows to prop ourselves up in bed and watch TV - he looked at us as if we were insane, said they didn't have any and disappeared, we heard no more! We booked the Princesa Yaiza for the remaining 5 nights and he lost at least 1000 euros plus restaurant bills all for the sake of a few pillows. Hotel would be ok for a couple staying for a couple of nights on the way somewhere if pushed but is very overpriced. We won't be returning and I wouldn't recommend it. Shame it took us 5 days to move!

The main house is a XVIII century traditional building, passed down from father to son since generations, with a dependance (20 rooms altogether), a new spa, a tennis court. It's a countryhouse, one minute away from the centre of the little town of Yaiza. It's only ten minutes away from Timanfaya Natural Park (by car) and not too far from the most important highlights of the island. It's not a place for "tourists", it's a place for travellers.The rooms are comfortable, all located around the pool, with an excellent bed and a spacious bathroom. We spent one week there (August 2011) and, really, we could not have hoped for better. We had reserved a full board accomodation, and we did not regret it at all: their chef was paramount!!! We could not trust our eyes (and mouth), so tasty and delicious the menu was.
We will suggest this "Lanzarote experience" to anyone that can appreciate a warm atmosphere, in tune with the sensuos wilderness of this spectacular island. Enjoy it

We had done quite a bit of research into our trip away in February as I am suffering from cancer and this was to be a break of total relaxation. After our long journey we arrived at around 6.30 only to be told there was no refreshment available as it was Sunday. We were not impressed with this nor had we been happy on our arrival at the airport to be told that the spa, one of our main requirements, was out of order but would be working soon. The outdoor heated pool was not, the decor faded and in some places totally unacceptable, the entire property was run down and in need of refurbishment. Their information suggests an attention to detail, this was not apparent. The bathroom was badly repaired and the soap, shower gel etc dispensed from rather unpleasant looking containers on the wall. The room was uninviting and rather cave like with an odd smell about it and the furniture, described as antique would have looked happy on a skip.

We were moved the next day

We stayed here for the last night of our holiday, after a week self catering - Good base for visiting dramatic western coastline. We were upgraded to a suite which was fantastic, great big wooden shuttered windows, views of the mountains, a terrace and lovely old furniture - I kept expecting some Spanish colonial era aristocrats to waltz in at any moment. The staff were helpful, I only wish I spoke better Spanish to have found out more about the history of the building. The food in the restaurant was amazing, we had a special 6 small course menu of delightful specialities: on a two for one January deal it was affordable. Breakfast also great, cooked and buffet and lots of pastries and coffee. If you want to stay somewhere a bit different come here, if you want a shiny modern hotel or Irish bars and full English breakfasts, maybe not for you.