My husband and I stayed 4 nights here during our first trip to Mallorca.
Pros
Very nice pool area and doesn't feel too crowded or that you have to fight over sun chairs.
You have (mostly free) access to a lot of amenities at this hotel and the neighboring sister properties (e.g. Mini-golf, bike rentals, spa, fitness area, tennis, etc.) Note: This wasn't clear to us from the website and it wasn't explained to us at check-in.
Very nice spa (we went to the fitness area and spa every day and it was never crowded)
Food in the buffet restaurant is very good (we had half board), however, try to get a table outside (there aren't many), inside tends to get noisy with the high ceilings and feels like a cafeteria whereas outside is a beautiful patio area, more relaxing.
nice national park across the street for taking walks/jogs. Although, seems a little abandoned and wouldn't recommend going alone.
We had each had a massage and it was very good and highly recommended: therapist was very professional, room was very clean and massage was very relaxing (and very fair price).
Free valet parking.
tips: there is a very big grocery store just around the corner if you are looking to buy basics.
Cons
We weren't very impressed with the rooms (and this is where I question the 5 stars). The size/deco and standard feels a bit like a congress hotel, nothing special. The bathroom grouting seems to need an update. We didn't use our balcony because it was facing a very busy street. Our room amenities weren't filled up and we had to track down cleaning staff to get more shower gel.
Location isn't stellar, not directly on the beach (10-15 minute walk). We did borrow the bikes and rode through the small beach town. I'm not sure where we would have eaten if we hadn't had the half board. Mostly only beach-side snack restaurants. Definitely not a lot of night life.
all in all: nice place for couples to relax for a few days, especially those who like spa/fitness. Also, I can imagine for families it's a great place as there are lots of activities (mini golf, pool, zoo, etc.)
Room Tip: higher up the better
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 November 2011
Thank you for your constructive comments. We are please that you enjoyed most aspects of your stay and thank you for your suggestions. We look forward to welcoming you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC