We didn't have the problems with water supply mentioned by the other reviews, nor the issues with sewage smells.

You get exactly what you pay for. Cheap and cheerful . Yes the rooms and facilities are basic but they were clean in our experience. The staff were lovely. Who on earth comes to Spain and expects all staff to speak English? Our eldest daughter loved asking for drinks in Spanish. The food was Spanish in style, edible and plentiful. The pool was clean, the sunbeds were ok and not all broken. The entertainment was fine, Sebastian - your are a legend. It was a bit hot when we were there not to have air conditioning but we managed absolutely fine. Porto Colom is lovely and quiet, the beach is gorgeous and the buses are regular to Drac, and Cala D'Or etc. Dead easy to get info from the tourist office. You simply get a cheap, good holiday and get well fed and plenty to drink in a lovely resort. What more can you ask????

well where should i start. firstly werent meant to go to this hotel the travel advisorer messed it up/ was promised it was a lovely hotel in a nice area. in the airport had to wait an hour to be collected then the driver decided to take his time. keepin in mind this was early hours of mornin. finally got goin and we got a tin of paint thrown on the windscreen of the bus. which then the driver had to was the bus. when we arrived about 40 minutes later the man on the desk couldnt understand english. couldnt find our names on the database so had to go there in the mornoin to get it sorted. managed to speak to a lady able to speak english and she said that we was meant to be there 2 days before. after all got sorted. room was awful. our view was a tree. was asked to move to a swimming pool view. they did indeed move us and it was a brick wall. dont take any notice of the photos the hotel have supplied/. there is no jacuzzi and gym. no entertainment aparts from one night of magic show but it was the bar man doin it. bar closes at 10 instead of 12 when there is a sign clear to see sayin closes at 12. for an all inclusive holiday you wouldnt expect to spend alot. wel try 800 euros that is because the food was rubbish. no entertiainment beer watered down .as a snack for the day time it was a tiny pot of ice cream that was all. but there was a nice beach over the hill. if you want to know anything more please feel free to write to me.

Arrived 6th August for one week. Stayed 5 nights then could not put up with it any more.....HAD to leave and book into another hotel.

We'd had a long journey and dinner was a few hours away so we asked where the snack bar was. We were told that the snack bar was closed so that they could prepare for dinner........we later found out that this was a complete lie, as there was no snack bar at all!!!!!

The carpets were filthy, the room was basic with a ceiling fan that sometimes worked and sometimes didn't. Another guest told us to request a fan, which we did and after waiting 2 days with no fan arriving, we asked at reception for the 5th time, and the staff member Sebastion Fink threw the fan that was sitting at the reception desk for the staff at us!!!!!!

The bar area was covered in dead wasps. We never seen the pool getting cleaned until the night before we left where a staff member threw half a bottle of domestic bleach into the pool and left it!!!!!!!!!

The food got progressively worse to the point we could not eat in the hotel. My partner got food poisoning and spent the last day at the hotel being violently sick.
I put this down to the fact that the water in the whole hotel kept going off, therefore we could not use the shower, toliet etc etc. When I asked the staff how they were cooking food and cleaning the kitchen with no water I was told "don't worry" and laughed at!!!!!

We moved to another hotel for the last 2 days of our holiday. We wished we had done this earlier in the holiday. The day after we left, we walked by the hotel and seen that new guests had been put into our room that we were still paying for!!!!

Overall the hotel was filthy, the staff were donwright rude and were not interested in anything you had to say, the food was inedible, there was no entertainment, the pool was filthy and we could not get out of this hotel quick enough.

In general, the staff were all rude and showed no interest in any query you may have had - they did however have plenty of time to sit and smoke with the locals who drank in the bar. If you spoke Spanish, you were served first at the bar every time. Quite hostile.

Porto Colom is a lovely resort with some exceptional traditional Majorcan restuarants and bars. Cala Marcal beach is one of the nicest we have ever been to.
If you are going to Porto Colom, I cannot stress enough that you should NOT stay at this hotel!!!!

terrible food no gym no sauna the wasps dead or alive got better treatment than guests water would go off for hours on end filthy carpets 1 night of entertainment only no snack bar sun loungers were all virtually broke the whole area stunk of sewage ; please avoid this place arrived 13 aug left 18 aug ; relocated