Stayed for four nights. Room clean, comfortable and functional. High pressure shower and hot water when you wanted it.
We stayed room only but made good use of the pool,loungers and entertainment in the evening.
A 2minute walk down to the beach, restaurants and bars which we made good use of.
We would recommend this hotel to anyone who wants good quality at an affordable price.

We have just got back from a very enjoyable 6 day stay at the Viva Palmanova. It is in a quiet spot but has easy access to Palmanova and shops, banks, cash points, chemist etc. I had followed the advice of other contributors, requested a quiet room with pool view. We were upgraded to a lovely room on the ground floor with its own private garden with padded loungers. It was right beside the children's splash pool which was great news for my 3 year old. The staff are lovely, especially the reception and restaurant staff. The reception staff, who obviously are under a lot of pressure due to how popular and busy the hotel is, could not have been kinder or more efficient. We got a lovely welcome and a very prompt reaction when I needed a doctor for my child late at night due to an ear infection.

The hotel is very thoughtfully laid out and a found a good spot by the pool where I could keep a close eye on my little one as she played in 3 pools or the well equipped children's play area. My daughter is very sociable and quickly became friends with children of several nationalities. Language appeared to be no problem to them! There was no problem getting sunbeds at any time of day and the pool areas are exceptionally clean as are all areas of the hotel and the bedrooms.

A boon to families is the provision of a laundry room with two washing machines and two dryers. Use of these is free of charge. You have to provide your own washing powder. The supermarket attached to the hotel is expensive but very convenient.

We went B&B but did eat some lunches and dinners in the a la carte restaurant. Breakfast was good but the layout of the food and drinks did mean that you do a fair bit of walking before you eat especially when you are trying to feed a picky child. The food in the a la carte restaurant was acceptable and tasty. The waiters were very helpful and made a great fuss of my daughter. The entertainment was of a good standard. We attended the Robbie Williams night with friends and all enjoyed it thoroughly. One improvement would be the provision of more English speaking TV channels. Having young children means that you do spend a bit more time in the evening in the room. There is only - BBC World - which doesn't exactly keep children amused. There seemed to be plenty of German channels offering a choice of viewing. We also spent two days in another hotel in the area - because the dates were not available at the Palmanova - and they had every BBC channel and Channel 5.

All in all, I would highly recommend the Viva Palmanova as an excellent hotel for families looking for a relaxing holiday. It is very well run and managed. The staff seemed happy in their work and were genuinely nice and helpful.

Just got back from a nine day stay here and overall it was a good trip. The pool area is fantastic and the kids pool is like a mini waterpark which our children loved. There were no major problems getting sunbeds around the pool either and for safety there was always a lifeguard on duty. We stayed half board and on the whole found the food adequate, one or two nights great, one or two nights very average and although the restaraunt was the loudest I've ever known the waiters were prompt and polite. We had a room with a separate bedroom for myself and my wife, our kids slept on the sofas which converted into beds. Although spacious with a big plasma tv and even a kitchen area the room in my opinion was a little tired looking, but not dirty. Worthy of note was the excellent animacion team, they were brilliant with our two young ones and made a big fuss over them. Entertainment is in house and although they tried hard I've seen loads better in the big Tenerife hotels. The location is ok, not far from the beach but it's downhill via 70 (I counted) steps which on a hot day coming back up is hard work! The other guests were mainly european and we were amongst the very few english guests but i have no problem with that at all. I have to be honest and say that if your not bringing young children I would probably go elsewhere, if your viditing with the family its and ideal hotel. This place really grew on me and I would certainly visit this or other Viva hotels again in the future!

Enjoyed another stay in a Viva hotel. We stayed from 23-31st August and had a great time.

Great pools and plenty of poolside seating.

Very close to the beach either via the steps (70 to beach) or a 5 min walk downhill to beach.

We went half board this time after staying in the Viva hotel in Alcudia, however the food in general was not as nice as it was last year in Alcudia and the nearby restaurants were nicer (we had lunch and dinner out a few times) breakfast was great though.

Only gripe is the prices for drinks, 4€ for a local beer where most other places are offering bottled beer for 2€ and some were offering local beer for 0.5€.

Good thing however is if you are all inclusive they do offer a great choice of drinks included in your AI package including cocktails.

Rooms are the usual package holiday type and not better or worse than anywhere else.

You'll enjoy staying here if you have kids between 3-8 as they are made to feel very welcome by the kids club staff.