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Hotel HSM Atlantic Park Hotel – reviews, photos

4.0 of 5
Calle Calderon de la Barca 2, 07182 Magalluf, Majorca, Spain
Hotel amenities
Hotel HSM Atlantic Park Hotel
Ranked #10 of 34 hotels in Magalluf
3.5 of 5 stars 207 Reviews
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207 reviews from our community

What travellers say about this hotel
  • Snack bar(5)
  • Main strip(5)
  • Clean and tidy(4)
  • Stag parties(3)
  • Min walk(3)
Traveller rating
    49
    60
    49
    24
    25
Only show reviews for Family (46) | Couples (69) | Business (1)
Date Rating
Elgin, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
19 helpful votes 19 helpful votes
“Family orientated hotel”
4 of 5 stars Reviewed 7 December 2011
17
people found this review helpful

I went out to Magalluf with 2 mates for a lads holiday, we were originally supposed to be booked into the Don Juan on an all-inclusive deal at it's sister hotel next door but on arrival we got upgraded to the Atlantic Park.

The reception area is quite welcoming and first thing that is apparrent in the cleanliness of the hotel, most of the staff are friendly and are multi-lingual so there isn't such an issue with the language barrier. However a couple of the bar staff despite my politeness towards them felt a little put out to serve me, but in saying that there were a few rude brits staying at the hotel so maybe I was getting tarred with the same brush.

The rooms in the hotel are large, well furnished and of a decent standard, the rooms were air-conditioned, cleaned every day and we always had fresh towels and sheets if we requested them.

There is a large pool to the rear and a paddling pool at side of the hotel, stereotypically you have to be early as the Germans would hog all the loungers. There is an array of entertainments throughout the day and the hotel reps are always looking to get you involved which was a nice touch. There is Archery, Volleyball, Waterpolo that I can think off the top of my head, so there is something for you all to enjoy. The night entertainments were a bittie naff, but again they are more family orientated and again seemed to be aimed at the French/German/Scandanavian tourists.

The restaraunt was a bit hit and miss for me, a lot of the meat served would be from the bone, there was an awful lot of pork dishes for my liking. I was a little disappointed but in all the food wasn't too bad, I just felt they could have shown a little more creation in their menu. The snack bar was good, and being all-inclusive I took advantage of it.

I had a great week here and for £260pp all inclusive that I paid you cant go far wrong. Again if you looking to take your family then this is the hotel for you as it is away from the nightlife so there is minimal interruption. If like me your going for a lads holiday and are wanting to party 24/7 then it isn't for you, I liked it as I got to go out party then come back and chill out with no disturbance. I have given the location an excellent rating as it is the best of both, its only a 6-7 min walk tops from the strip, longer if you keep getting stopped by folk trying to get you into the bars. and 5 mins tops to the beach.

I had a great week here and would definately stay again, only things that brought it down for me was the lack of variation in the menu, and the aloofness of a couple of the bar staff.

  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask niallsclark about Hotel HSM Atlantic Park Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSM Customer Service, CUSTOMER SERVICE at Hotel HSM Atlantic Park Hotel, responded to this review
9 December 2011
Dear Guests,

Thank you for your nice comments. We are glad to know that you liked our hotel and that you have spent a nice time with us. However, we will inform our quality department about all your suggestions. Hope to see you again in Hoteles Saint Michel.

With kind regards,

HSM
Customer Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stafford, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
“Brilliant!!!!!!!!”
5 of 5 stars Reviewed 6 December 2011
3
people found this review helpful

It was my first time abroad as i was petrified of flying, this holiday was definately worth conquering the fear. The room was spotless and cleaned every morning. The staff were most helpful. went all inclusive and there was a wide range of drinks. I wasn't much for the food but i am fussy anyway, it has a great range and if you are a fussy eater they have a huge english food range. The hotel was near to the main strip but far enough away to be out of the hussle and bussle. Entertainment was good, had a snake show one night, wasn't too keen on this. It is a stone throw away from the pirate show and around the corner from the water park. Me and my partner went with two other couples and they stayed in a hotel round the corner and it was shocking, so it was a relief to be staying in a hotel like HSM. I am sure we will return again in years to come. Suitable for all ages.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by lealea j for Magalluf
Ask lealea j about Hotel HSM Atlantic Park Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayr, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Nice hotel”
4 of 5 stars Reviewed 17 October 2011
1
person found this review helpful

Good
Hotel was 5 mins away from main strip but not noisy.
Hotel was very clean.
Staff were very friendly and appreciated if you tried to learn Spanish.
Free wi-fi in reception area or 15 euros a week in your room.
Our room was large and spacious.
Tariq in snack bar was excellent and helpful, snacks were made to order so were fresh.


Bad
Bar closes at midnight and you are moved into the hotel and you cannot buy any more drinks.
Food was not always hot.
Drink was served in 1/2 pints, you could get a pint glass if you paid for the drink!
Entertainment was not up to much.
Cocktails came out of a machine and tasted alcohol free.

We were there for our wedding anniversary and I contacted the hotel before we left and upon arrival they upgraded us to a pool view room and also gave us a bottle of bubbly and large bowl of fruit, lovely touch.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mickey105 about Hotel HSM Atlantic Park Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSM Customer Service, CUSTOMER SERVICE at Hotel HSM Atlantic Park Hotel, responded to this review
18 October 2011
Dear Guests,

Thank you for your nice comments. We are glad to know that you liked our hotel and that you have spent a nice time with us. However, we will inform our quality department about all your suggestions. Hope to see you again in Hoteles Saint Michel.

With kind regards,

HSM
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangor, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
“a bad hotel”
2 of 5 stars Reviewed 10 October 2011
2
people found this review helpful

went to this hotel last year with my mum and it couldn't have been wrose.There was only one swimming pool the shows were crap the food was bad the stuff not so good its had to be the wrost hoilday that i went one

EVERYONE GO TO SOL MAGALUF PARK ITS THE BEST

Room Tip: go to sol magaluf park its the best
See more room tips
  • Stayed July 2011, travelled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask ryan m about Hotel HSM Atlantic Park Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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2 reviews
Reviews in 3 cities Reviews in 3 cities
“it was just ok”
3 of 5 stars Reviewed 25 September 2011

Having just returned from this hotel in Majorca, I must say we were all disappointed after reading all the really good reviews. There is no choice of where to eat in that there is one resturant and one snack bar, so no better than 3 star. T
On a positive note the rooms are of a really good standard but 3 hangers for two people !!.
We also found some of the staff really abrubt and rude, in fact the way one of my friends was spoken to reduced her to tears, and this was a "holiday". There are some training issues for some of the staff but on the other hand other members of staff, ie bar staff were great and very friendly. We all really like this resort but wont be returning to the Atlantic Park.

  • Stayed September 2011, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Brennie about Hotel HSM Atlantic Park Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSM Customer Service, HSM CUSTOMER at Hotel HSM Atlantic Park Hotel, responded to this review
27 September 2011
Dear Guests,

Thank you for you comments. We are really sorry that our hotel was not liked you have expected. We will inform our quality department about all your suggestions.

With kind regards,

HSM
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel HSM Atlantic Park Hotel

  • Hotel Hsm Atlantic Park
Address: Calle Calderon de la Barca 2, 07182 Magalluf, Majorca, Spain
Price range (per night):* INR3,747 - 11,967

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