We chose this hotel because of the great reviews on trip advisor and were not disappointed. All of the staff without exception were polite and helpful (and brilliant with our children aged 3 and 6). The room was very clean and well equipped. The pool was lovely (if a bit cold!) and we spent quite a bit of time here. The food was ok but plenty of choice - be warned chips are on offer every day, our kids only choice! The harbour is a two minute walk away and Es Trenc (the bigger beach) is about 10-15 minutes walk away. Our children particulary enjoyed the kids disco held every evening. All in all a great family hotel, in a great location with lovely people.

We have just got back from a lovely holiday. When we first got there the staff where lovely. They made sure we got something to eat even though food had nearly finished. The rooms where clean and we had a lovely outlook over the stage and pool area so only a short walk to put our towels out. Our two girls loved the breakfast especially the pancakes. The food was amazing and different dishes ever night. The only slight niggle was that we only had one english tv channel cnn not that we watched tv all the time. On my birthday they made me a homemade cake and the hotel manageress, the chef and the head waiter brought it to me at breakfast with a candle in it, what a lovely touch. Great holiday would love to go again.

The apartment was roomy and clean. Having a small kitchen and a micro wave is always very convenient when you travel with kids. The SPAR supermarket is within short walking distance , is clean and has a very nice assortment in baby food. We took half board and the food was really average. Total lack of fresh food. Definitively not 4stars. (between 2 and 3 stars ?)The kid's buffet was anything but healthy (french fries and nuggets all the time, no vegetables). Aside from this, the service was friendly and efficient. And it is not convenient to go to a restaurant with small children after a beach day, so it is up to you to make the balance between convenience and average food.

The hotel is very close to the beaches and the cute little harbour promenade. Colonia san Jordi is a very pleasant place (the opposite of el Arenal) and has a very nice natural environment. No high buildings, no ugly lound music and groups. Nice promenades along the sea have given us very nice souvenirs.

We recommend the cafe / restaurant closeby "Strandkorb" : very good and friendly.

Not sure we can add too much more to the previous review, other than to say that we had extremely similar experiences.

Travelling with small children (5yrs & 3yrs old) always seems like hardwork; finding decent restaurants with plain food that our slightly fussy older daughter will consider, is stressful, and booking unknown accommodation, always has the potential for disappointment - but none of this applied in this case.

We travelled during peak holiday period in August and booked half-board directly with the hotel after reading various reviews on TripAdvisor, etc. Didn't have any real issues with language or being understood by any of the staff, despite our very bad spanish and no german. Our eldest daughter quickly learned how to make friends despite not speaking german or having any conversational spanish.

The restaurant has two seatings for dinner - we choose the earlier one. You'd have to be really fussy not to find something good to eat from the extensive selection at dinner and breakfast, which changed daily.

The environment was relaxed and with soooo many small "continental" children around, even until the end of the entertainment (23:00) there were still plenty of kids around for our two to play with. The kiddies disco for 30mins+ every evening went down a storm.

After an uncharacteristcally late breakfast, we spent all of our days at the pool and, even though the apartments and hotel were full, it never seemed crowded nor did we have to fight for sun loungers, etc. The hotel provides towels to use at the pool for a small deposit, and you can change them for clean ones as often as you like.

My wife took an easy bus journey from just outside the hotel into Palma to go to art museums and shops - way cheaper than the guided tour coaches offered.

In the 10 days we were there, we only heard a handful of english accents, but didn't feel any loss at this or the limited TV choices - There was a spectacular thunder storm one one evening, but apart from that the sun shone; the temperature didn't climb too high during the day, and the nights were cooler and seemed mosquito free.

One German couple we met, with daughters the same ages as ours, had stayed three times during the last six years and said that the standard had increased if anything.

We're going back next year!