On arrival we were dealt with very quickly and efficiently by a very friendly Margarita and then shown to our apartments by another member of her staff. Our request for ground floor apartments was partly accommodated as unfortunately there was only one available, therefore we were located on the next road down, which was no great deal. The apartments are located in a quiet area on a back road but you are never more than 2 minutes away from the nearest shops, bars or restaurants. Inside, the apartments are basic but very clean and ample for a self catering holiday although some only have a two ring hotplate and no grill or oven, we were lucky and had a free standing full cooker, not that it was used much as eating out is great in Cala D'or. There was no kettle or toaster but on asking the ever helpful Kathy, on reception, they were delivered to the apartment at 8am next day, no charge.
Towels were changed every couple of days and were even changed on our last day, which i thought was excellent.
The pool area is kept very clean and has quite a number of sunbeds around it, mattresses are 2 Euros a day with 5 Euros deposit.
There is Happy Hour at the bar from 8-9pm where you are always greeted with a smile, whether it be Margarita, Kathy or any of the other members of staff.
All in all we had a fabulous holiday and we would like to thank Margarita, Kathy and all the other members of staff for being so friendly and helpful, nothing was too much trouble for them even keeping Linda stocked up with plenty and i mean plenty (pints) of ice for her drinks and if they had time they would sit down with us for a quick chat. This complex, in my opinion, should be a 3 star minimum and not 2 simply because the friendly service offered by Margarita and her team is second to none, we will definitely be going back again.
Date of holiday: 13th to 20th September 2011 Rooms D23 and G7
Room Tip: Blocks A, B and C are near to the reception, Block D is 2 roads down. Block G is one road down.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC