Before I begin my review I should just say that the Tripadvisor picture is not the Cala Esmeralda hotel. I suspect its one of the simarlarly named sister hotels very close by - all owned by the same group. I suspect some of the reviewers on here may also have confused the hotels / apartments etc - very easily done.
We stayed at the Cala Esmeralda for one week 25th Sept to 2nd October, and loved every minute of it. Its biggest selling point being its perfect location overlooking the bay with the lovely cooling sea breezes. We had a sea view room which was well worth the extra cost. (If you're an early riser you will see some stunning sunrises).
We stayed on a half board basis but also had lunch most days in the beautiful terrace overlooking the bay. (Delicious and very reasonably priced).
Our room was spotlessly clean and although not large, there was plenty of storage space. The only slight niggle was the hardness of the bed, but it didn't stop me getting a good night's sleep. (I've stayed in hotels with much harder, less comfortable beds in the past).
All the staff were extremely courteous, friendly and attentive.
The buffet food was delicious and because the restaurant was quite busy the food turnaround was fast leaving nothing to go yucky under the hot lights. The dress code in the evening was quite informal. Personally, I like to glam up, fortunately others did too, so I didn't feel out of place with others in the restaurant opting for a more casual style. Gala night affords the opportunity to go uber glam.
The evening entertainment was a bit patchy and sometimes non-existant, although one evening there was a duo (called Sunset I think) with an incredibly talented singer.
This is a hotel we'll definitely be returning to some day.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC