The food was good. The waiters were mainly surly and some were downright rude. One or two, like Diana in the dining room and Toni in the bar were very good indeed, but the rest were, in my opinion, in the wrong job.
The gym had some very expensive equipment, most of which had broken switches, instructions, where there were any, in German and the place was unsupervised.
In the dining room, it was impossible to find un-chipped crockery. Soup dishes were particularly prone to damage, with most dishes having both handles chipped or missing.
My wife asked the waiter, Juan, if she could have coffee. He replied, "There is a coffee machine next door. Get it yourself."
This is the first hotel where I have stayed, where no tips have been given for the staff.
