Having recently returned from a 7-day holiday to the Riu Cala Millor we wished we had booked for longer. It was obvious that providing friendly and excellent service was very important to the hotel team, led by the Director, Maria Rodrigues. All the staff we met went out of their way to make our stay enjoyable and the restaurant chefs provided the most amazing range and quality of food. Breakfast provided an array of both cold and hot dishes and dinner was an occasion not to be missed with again a large choice of cold and hot dishes, as well as delicious desserts! Although we chose the half board option we could see that some guests were on all inclusive, but this did not seem to cause any problems to staff. The room was clean and comfortable although space a little tight between the bottom of the bed and the dressing table. However, it included a sitting area and provided plenty of drawer and cupboard space and there was also a balcony with a drying line!

The hotel's location is also great as it is very close to the Cala Millor beach, shops, bars and restaurants, yet in a quiet part of the resort.

We booked this hotel thru a travel agency in Grafenwohr Germany (off post). We were informed that the hotel was "4 stars" , if we judge the hotel for their food and staff, we can say that it is a "4 stars", but for the room, commodities, AC, and the "all inclusive drinks" we give this Hotel a "2 stars". Beds were hard and unconfortable "worst than regular Geaman beds", AC DOES NOD GETS THE ROOM COLD or even confortable to sleep in. We informed this issue to the front desk since day 1, "maintenance was on their way throught our stay!! " , the shower head broke, the bathroom it doesnt have a steam fan, the television was the greatest 13 inch "tube" tv, on top of the counter (funny as hell). The "all inclusive" drinks were a joke, they serve you drinks in a 4" glass that in a single shot you were done!! anyway, the staff were great, the food excellent, but thats it. DO NOT EAT AT THE CHINESE PLACE ACROSS THE STREET FROM THE HOTEL, IT SUCKS!! If you want a great "Sangria", go to the beach to the right hand side there is the very first place in front of the pedestrian walk, they have the greatest "Sangrias"... 7 stars for that!!

The staff, location, cleanliness, food were all of a high standard. Yes the bedroom was a bit small and the lock awkward to use and there were Germans everywhere but hey we are all Europeans now so vive la differance!

We stayed at Riu Cala Millor for 4 nights and wished we stayed longer. The hotel is on the edge of a beach in a quiet location. All rooms have sea view. The staff are fantastic. The choice of food is good. There is entertainment on nearly every night. The hotal is relaxed, but very efficient. Good value for money. I am disabled and there are disabled parking bays very close to the hotel. The hotel also has a wheelchair for client use on the promenade. There are shops nearby. Although the area tends to be described as development gone mad, we did not feel that. The hotels have spacious gardens and set apart from each other. The area is slightly hilly and good for exploration in a car. There are some lovely coves and places to visit.