The staff, location, cleanliness, food were all of a high standard. Yes the bedroom was a bit small and the lock awkward to use and there were Germans everywhere but hey we are all Europeans now so vive la differance!

We stayed at Riu Cala Millor for 4 nights and wished we stayed longer. The hotel is on the edge of a beach in a quiet location. All rooms have sea view. The staff are fantastic. The choice of food is good. There is entertainment on nearly every night. The hotal is relaxed, but very efficient. Good value for money. I am disabled and there are disabled parking bays very close to the hotel. The hotel also has a wheelchair for client use on the promenade. There are shops nearby. Although the area tends to be described as development gone mad, we did not feel that. The hotels have spacious gardens and set apart from each other. The area is slightly hilly and good for exploration in a car. There are some lovely coves and places to visit.

The food was good. The waiters were mainly surly and some were downright rude. One or two, like Diana in the dining room and Toni in the bar were very good indeed, but the rest were, in my opinion, in the wrong job.
The gym had some very expensive equipment, most of which had broken switches, instructions, where there were any, in German and the place was unsupervised.
In the dining room, it was impossible to find un-chipped crockery. Soup dishes were particularly prone to damage, with most dishes having both handles chipped or missing.
My wife asked the waiter, Juan, if she could have coffee. He replied, "There is a coffee machine next door. Get it yourself."
This is the first hotel where I have stayed, where no tips have been given for the staff.

I was in Riu Cala Millor for one night (no room available in the hotel I had originally booked). Staff was really nice all the time. I had a single room, really tiny, with carpet floor, which I disliked immediately being a beach hotel. Food was decent (only had breakfast). The beach is right at the door of the hotel, also the promenade. Plenty of shops, restaurants and bars in walking distance.