My family stayed at this hotel in August 2011, I am currently booking my holiday for August 2012 to go back. It is a really lovely hotel, food great.

Some of the reviews say it is not good for families or not many English - we found it catered for both that's why we are going again this year, my children are 12 and 16.

Having come from the horrible Felip in Portocristo this was an oasis of loveliness!! The man at Reception asked us where we had come from, we told him that we had a terrible experience in the Felip. I think that, due to that, we were given an upgrade to a suite (me and Mum). It's a very German focussed hotel, very few people speak any English. Bearing that in mind, it was excellent, load of room, great bathroom, loads of room, massive bed, telly in both the lounge and bedroom. Very quiet, no noise from people next door, lovely and clean, great hotel, looked after.

Only moan is the Spa - very expensive, none of the girls spoke even basic English. The pool has no information and not even any signs on the door, no changing rooms either which means you have to get changed into a swimsuit and bath robe (given in your room) and walk over to the pool like that - bit weird if your room is across the road in the second building, there is a tunnel under the road but you have to walk back soaking wet, which is freezing in December! the whole pool layout isn't thought out, the big jets in two corners ensure that if you use them, you spray and soak the people lounging nearby, the jacuzzi style jets are weak and just spray cold water gently up your bum!! the pool water is cold and there is no sauna that we could find, just a weird 'hot plates' room off the pool.

The rooms are great, the breakfast is nice, although the evening buffet for 30 euros is very expensive (I can't eat 30 euros worth of food). The outside pool and surrounding area is lovely

Ah, this is the 4th time I've written this and lost it - I guess the internet connection is unreliable!!!

Just got back from a week at this hotel and had a great experience. We are foodies and found the food uniformly good with plenty of variety. Comfortable and clean rooms, large wardrobes with plenty of hangers and twin sinks. They were even happy to change the mattresses for us for softer ones. Also nice relaxing communal areas, very attentive staff, and good spa facilities. Even at this quiet time of year we had some decent low key entertainment every other night. The only thing missing was a table tennis table. I think in high season the rooms might not be as sound-proof as you would like but in November there was no problem.

My wife, myself and 2 friends have just returned home today after staying 7 days at the Hipocampo Palace. I have stayed in many top class hotels all over Europe but I do not recall such a great choice of high quality food at both breakfast and dinner.
Our only problem was "what do we eat today!"
There was entertainment most evenings in what was a very enjoyable way to end the evening.
I read some earlier negative comments about the standard of entertainment. This may not be London West End Theatre but we had a great variety of very entertaining acts without moving from our hotel.
All staff were very friendly and helpful and our rooms were excellent.
Well done, Hipocampo Palace!