Booked through Travelzoo for a late holiday, all-inclusive. Hotel claims 4 star rating (deserved) and was very good in virtually all respects. Rooms were kept clean, as was the rest of the hotel. Food quality and variety was excellent. Breakfast was far superior to the 4 star Best Western outside Colchester stayed at just a few weeks ago. Luncha and dinner had more choices than anywhere else I have stayed. Whilst most of the clients were German, there was no problem being British. Included drinks were generously served and available all day without question. Evening entertainment was available, but not forced down your throat as in some hotels. Hotel grounds border the promenade road with beach 10 metres away. All rooms seem to have a sea-view from their balcony. Rooms, though smallish, had a fridge, TV and hairdryer, as well as air conditioning. Satff were all friendly and waiting staff were properly trained - this is becoming a rarity in hotels and restaurants around the world. Felt at ease in the hotel - not a stranger or an unwelcome guest there for the money alone.
The only down point was the very average coffee. I have become something of an afficianado over time and am probably too fussy.
Overall, the best all-inclusive holiday we have ever had. I would have no hesitation in recommending it to my friends or in returning there again - can't say that about many places I have been. Hotel is part of a chain - Hoteles Globales, and we discovered that we had (unknowingly) stayed at another of their hotels in Tenerife a few years ago. That one too was really good.

Stayed in the hotel borneo for a week in july. Thought it was overall a great place to stay, the hotel and surrounding areas were beautiful and the beach is a 10 second walk from the hotel. The guests at the hotel were mainly german but that didnt bother me because the hotel staff never made us feel second best. We went all inclusive and found the food nice there was a good range of food and i thought it was good that when eating your meal you were served your drinks, when ive gone all inclusive before you have had to get drinks yourself which is not a problem but i thought the waiters serving drinks was a nice touch. Entertainment wasnt the great (as with most hotels) but they tried there best. Lots of activities for kids and teenagers to get involved in and a short walk takes you to where the main shops are. Hotel was very clean, staff polite and the pool was very nice and warm which is a bonus. Would definitly return to this hotel.

Just returned from hotel Borneo (but when we arrived we were put up in Samba next door )First of many confusing days , Rooms were clean and all had some sea views which was nice , we were given an A4 sheet with meal times and snack times on it , but they never told you where to get the snacks (afternoon cake was at the pool bar ) and the night snacks 10 till 12 are in the main restaurant but be prompt as they go quickly. When you go in for lunch and dinner the staff come over to your table and stand??? we found out this was for ordering your drinks , house wine beer and soft drinks are served and are all inc but you can buy bottles of wine if you want, the house wine was nice ,staff on the whole were crabby and unhelpful but spoke excellent German, not much good to UK visitors however it didnt spoil our stay (we have been to majorca a few times and know its predominately German tourists) The indoor pool was refreshing ,the outdoor one was freezing but as the sea is on your doorstep we used that to cool of ,Food was amazing and so fresh with a chief on hand frying fresh fish and chicken each meal time ,choice was vast and even the choosiest eaters were catered for, all in all it was a good holiday we got what we paid for the resort was a bit quiet for us but we still enjoyed our week there.

The hotel was very nice and staff as well. They had also wonderful animation team and animation activities. Still, I was very surprised when I heard from one animator the innter things of the hotel – they make them work 3 weeks for free, which they call "training". I saw the girl who had training, but according to my opinion, she was actually working. Then, if they do not have enough guests, they simply do not give them a contract. When they have more animators than necessary, they tell some of them to go home. If they do not like them personally even though there is nothing wrong with their work and clients like them, they tell you you have 2 hours to pack and leave the hotel. Basically, they make them come from various foreign countries, pay their own costs, work for free with no contract, health insurance or social security and if anything from the above mentioned occures, they tell them to leave.
Because I also used to work in services before, I recommend the hotel who is able to treat their employees better and next time I will choose other hotel with proper treatment of their people.