We went to the Cases de Son Barbassa for the last few days of our honeymoon, and it was a disappointing end to our holiday. We booked the most expensive room through our travel agent, and only found out when we arrived that this room has no balcony or terrace; not the hotel's fault but still disappointing when we had booked the top room. The room looked decent enough on the surface but as we unpacked we noticed lots of small things which just were not to the standard we expect when paying almost £300 a night for a room. The rug in the lounge was coming apart and curling at the corners, so staff had placed a chair in the middle of the room to hold this in place; I couldn't make the jacuzzi bath work; the windows would not stay open and banged continuously throughout the in-room massages we had; the flower was half dead and vase dirty; the bathroom fittings were hanging off the wall and the robes tatty and frayed; no information booklet was provided in this room; the toiletries provided were apparently selected at random as different items were provided to us each day, and the room was noisy in the mornings due to staff preparing breakfast.
We had dinner in the restaurant which was also disappointing; the plates and glasses were dirty and I had to ask for these to be exchanged and the food average at best. Lunchtime meals were much better. At breakfast the pastries ran out before the serving time was over and when we ased for more we were refused. It was difficult to locate staff to get a drink, and one evening when we came back at about 10.30 the restaurant and bar were closed. Because of this there was nowhere that my husband could sit to have cigarette, and no red wine is stocked in the mini bar so we could not even have an evening drink; there are strict signs in the room telling you that you cannot bring your own drinks in so we did not feel able to buy our own wine. We felt that we had no option but to retire for the night.
We spoke to reception about some of our problems; they agreed to swap us to a different room when one became available, which happened on the last night of our stay. They also offered for us to have another dinner at their invitation; since we did not want to eat there again they agreed to knock the meal off the bill.
The second room was much better value, with a terrace and a much larger bathroom. Oddly though, they made this up as two single beds, despite knowing we were on honeymoon, and we had to ask for this to be changed. The air conditioning in this room was poor.
When we came to pay the bill the dinner had not been taken off this and they refused to take this off. The receptionist on duty called the person who had offered the free meal and they claimed not to have offered this. They then called in one of the waiting staff to grill us about what was wrong with the meal; having already explained this once, and not being fond of complaining, this was very unpleasant. No manager was available to help, and we tried to pay for the rest of the bill, while leaving contact details so that he could get in touch to discuss payment for the meal but they would not allow this. We spent almost an hour trying to sort this matter our with no luck. I do not know who the man who came and stood behind me while we were discussing the bill was, but I found this very intimidating. Eventually we paid up and left as we had a plane to catch. We were further delayed by the gardener's van, which was parked obstructing the car park exit.
Further email conversations between my husband and the hotel have been to no avail. This was such a horrible way to end out honeymoon and I was inccrdibly upset to finish such a wonderful holiday so terribly.

The house is a very well restored farm house. The garden and the pool area is impressing. Modern and old fits together. Everything is in good shape. You can have your own privacy. Bed and bath is a four star standard. Staff is friendly and helpful. For our room reservation, it was complicated. It's difficult to find out what you get for your money. Rooms are very different. Breakfast and dinner outside is very nice. The Restaurant inside is very narrow. The food quality and the wine selections is good. The road to the hotel is partly a gravel road with holes. You will need a car for this hotel, it's a place of nowhere. Good for exploring the area and interesting coastal hikes. The hotel provides a various selections of maps and activity tipps. Overall, its's a nice little country hotel with style. If the price is right, we will be back.

We stayed at Cases de Son Barbassa at the end of August 2011.

The hotel has a lovely boutique feel to it with individual styling and service. The room we stay in was not big but ticked all our boxes, the bathroom was particularly nice. We had a large patio with the room which made up for its small size and I have to say that the day bed on the patio was a dream.

Dinner was al la carte and was excellent; breakfast was the usual buffet contintental version, again really enjoyable.

Practical points would be that the property is about an hour or so from Palma and the road between is a very good dual carriageway quality.

The hotel is set in its own grounds and you can’t really walk anywhere so visits to the local beach need a car – having said that the swimming pool at the hotel is superb, again fully equipped with laze around 24/7 days beds.

The local town of Cala Ratjada is pretty enough but there is not much for the tourist other than the castle which is worth a look.

Would we recommend – yes certainly.

We have just returned from Cases de son barbassa and i wish everday we were back there.
We had exclusive hire of the venue for three days which included all 16 bedrooms (12 house and 4 in the new house villa - 5 min walk away) and held our wedding celebrations at the venue.
The location is beautiful, the grounds and pool are fabulous for relaxing and enjoying the sunshine.
The chill out area and intimate lounges where great for family and friends to get together. we can not thank the amazing staff enough! Nicole and the team looked after everyone with a personal touch to ensure everyone had the most memorable time.
Our 45 Guests have talked non stop since returning about the staff, location and beautiful venue, it was breathtaking!
The food was brilliant and all guests loved the BBQ night and the wedding meal which was four courses and so tasty.

We held the wedding ceremony at the new house which is a villa set within the grounds which has sea view and its own infinity pool.

The spanish guitar man played music and we walked back down to the main house for an evening of beautiful food and dancing.

The hotel was everything we wished for and they made sure we had the best weekend possible.
looking forward to returning for our 1st Anniversary and every year after as this is a very special place!
Thanks Everyone at son barbassa
Anna and Aly