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Grand Hotel l'Approdo – reviews, photos

4.0 of 5
Via Panoramica 1, 73030 Santa Maria di Leuca, Italy
Hotel amenities
Grand Hotel l'Approdo
4.0 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    24
    7
    6
    1
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Date Rating
Madrid, Spain
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Cosy stay with a great view and a fantastic staff”
5 of 5 stars Reviewed 3 January 2012

A friend of mine wrote a review in Portuguese and unfortunately came out very distorted. So i am going to review again. At arrival, the reception staff let us choose our triple room, with a side view to the Marina. Without a doubt the best food we ate in Puglia was in the hotel restaurant!!!!! The pool area was very pleasant too. Every day, in the morning, the reception staff helped us plan our day and the days and beaches and tips were spot on! We had also a problem with a tyre and all the men in the hotel helped us. We did not move a finger! And finally, I would like to add that one night, it was our friend's bday so we bought a cake and some wine outside of the hotel and they lent us everything, plates, glasses, etc. Loved it!!!!!

  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MIUSCHA about Grand Hotel l'Approdo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Poor value for money. Great location and ambient.”
3 of 5 stars Reviewed 23 August 2011 via mobile

Too expensive for what we did (not) get. Staff was trying their best, but clearly they are not professionally trained. We got the impression that the owners of the hotel give erratic quality of the experience to guests. Food with respect to other reviews Is overrated, certainly very good, but worth trying other restaurants in the area.

  • Stayed August 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Trag2011 about Grand Hotel l'Approdo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Nice pool area, but poor value for money”
3 of 5 stars Reviewed 21 August 2011
2
people found this review helpful

Firstly, I should mention that two times during our stay at Hotel L'Approdo, the staff and owner asked me and my husband whether we knew Tripadvisor, and if we would please write a positive review of the hotel here once we returned home. I have never before been directly asked to do this at a hotel, and to me it seemed quite pushy and way too direct. My attitude is generally that people write positive reviews if they had a great experience, but encouraging guests to do this very directly is sort of bad manners to me. Anyway, with mostly Italian guests, my hunch is that the hotel is hoping for more international guests in the future - and asking an English-speaking guest such as myself to help with some "Tripadvisor branding" is a way to try and get more international exposure. I thought it could have been done much more elegantly, and I would have preferred not to be asked at all.

To the review itself: My husband and I stayed at the hotel for 3 nights during peak session in august 2011 at a superior double room rate of EUR 269. Although the stay was okay, at this price and accounting for a four-star rating, I had expected something more luxurious. We stayed in one of the renovated rooms with a small balcony on the 1st floor overlooking the habour, which was nice. The room was refurbished in neutral colors with a nice bed and okay space, however, the quality of the materials seemed cheap and standard, especially in the bathroom. The fan for the airconditioning for the room next door was situated on our balcony blowing warm air and noise into our room. The reception and common areas were not renovated to the more "cool" level of the first floor rooms and hallways and seemed a bit outdated.

The terrace of the restaurant was lovely with a nice breakfast buffet (considering that breakfasts even at top Italian hotels can be somewhat disappointing). We did not add the option of a four-course evening menu every night, but tried the restaurant one of the evenings, when I took the menu for close to the same price as when full-board is selected and my husband went a la carte. The menu at EUR 30 was good and fair value for money - I cannot say the same about my husband's lobster spaghetti. Even though the lobster was fresh and tasted good, you cannot charge EUR 100 for a small lobster!!! I was not told the price until I paid the collected bill at check-out, and I was truly appalled.

The pool area was the best thing about the hotel. It has seaview, a fair size pool, sofabeds, a hammock and a pool bar serving nice panini, snacks and drinks during the day. With few hotels in Santa Maria di Leuca offering pools, this is the one thing I can think of that might justify a high room rate (but still not as much as 269).

Generally, the service was friendly and courteous, but a bit on the stiff side (like a hotel and restaurant trying to be more fancy that it really needs to be). For me, a joyful and smiley staff that seems comfortable and happy with what they do works much better than a stiff upper lip.

I would recommend the hotel if you are a couple or small family passing through the small towns along the coast and would like a place to recharge your batteries by a much-needed pool for one day before hitting the road again. I would not recommend it for longer stays (simply not worth the money).

  • Stayed August 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask ECJCopenhagen about Grand Hotel l'Approdo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
francesca rossi, Proprietario at Grand Hotel l'Approdo, responded to this review
23 August 2011
Dear guest,
We are always glad to receive reviews, even if they are not so positive because in this way we can improve year by year. We don't usually ask to publish good reviews but we use to get a feeling with our guest and this is our strengh. The best thing that our customers can say is: i felt like home!! So everybody is free to write his thought and trip advisor is a right way to compare and share opinions.

So i hope that you will have a nice memory of your stay in Apulia.

At your service anytime

Hotel l'Approdo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luxembourg City, Luxembourg
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Lovely hotel”
5 of 5 stars Reviewed 27 July 2011

We stayed at the hotel for a weekend. The check-in, check-out process was easy and fast. The rooms were clean, beautiful and very very spacious. I particularly enjoyed the swimming pool which was like a little oasis of heaven.

What made a lasting impression, though, was the service of the hotel. They were very accommodating - from offering late check-out to complimentary coffee in the morning (after we missed the breakfast).

All in all, a very good experience and I would like to return.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gema1 about Grand Hotel l'Approdo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palo Alto, California
1 review
“love it”
5 of 5 stars Reviewed 14 July 2011

I go down to southern italy regularly and stay at the approdo hotel: it offers all the comforts of a 4 star hotel while at the same time maintaining the typical italian family style and hospitality. The personnel goes way beyond normal duty to help you: I needed to use internet while the wireless was not working well, and they let me use their office. I need any kind of help, they are ready! the view is amazing and you are just a few steps away from the best caves ever, you can swim into them or go into them by boat. I surely recommend this hotel! the cleaning personal is also super friendly and nice.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask silviaconsole about Grand Hotel l'Approdo
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Additional Information about Grand Hotel l'Approdo

Via Panoramica 1, 73030 Santa Maria di Leuca, Italy
Price range (per night):* INR8,276 - 16,440

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