I decided to book this hotel for a 5-days break with my mum bacause two colleagues had already been there before. Fortunately they had told me in advanced that the hotel is diveded into two parts: the main hotel building with easily accessible rooms and a separate building up the hill, so I asked in advance for a room in the main building.
I was overall satisfied with my experience in Ischia, but would not choose the same hotel again.
What i really liked of it was the in-house spa: every morning after breakfast mum and I used the spa for massage and jacuzzzi and then off to different beaches everyday.
The room was very modest and small but what was really annoying was the rudeness of the owners. My mum is very competent about fresh fish and complained with the maitre about the fact that frozen fish had been served to us for dinner...we had abviously expected fresh fish in a hotel in Ischia. The maitre told us to speak with the hotel manager/owner who just told my mum "Aw you don't understand anything about fish".
My mum was furious.

The location is stunning, though quite far from the main Ischia attractions. The bus system though is quite efficient and the bus stop literally outside the hotel door.

The property is definately a mom and pop shop, but the views from the balconies make any inconvenience work the while. The bus stop was right in front of the hotel. We loved our stay, but if we went back we would stay in the actual town. Clean hotels, bathroom shower was the smallest I have ever seen. Staff does not speak much English at all. We were there off season, so it may be a bit more exciting during the summer. If you want a quiet hotel with an amazing view, this is the place. We had rabbit for dinner one night and it was great. Good house red wine. Visit Casa D'Ambra winery for a great time. Say hi to Guiseppe there. Bay of Sargeto was fasinating!

We stayed in hotels in Rome, Sorrento, Capri and Naples, Hotel Giardino was by far the best. We did not want to leave. They didn't have the best rooms but the views and service was excellent, making our stay very pleasant and relaxing. The view from our room was gorgeous, with the Castello Aragonese dominating the scenery. Yes there are many stairs but the eldery Italian lady, who is probably the owner of this hotel lifted our suitcase herself and carried it up to our room. The food was simple but satisfying and served by courteous and attentive staff. Upon leaving, the proprietor gave us a bottle of local wine as a parting gift, the entire staff was just wonderful. The beach is small but the water felt good and we had fun there.

Bottom line: Small hotel, personal and courteous staff, intimate beach, beautiful views, good food, very relaxed atmosphere.
Cons: Small shower stall (only skinny people can fit!) Unimpressive room.

This was by far my worst experience in Italy. We arrived at the hotel to be immediately dissapointed. Even the lobby was messy and the woman who greeeted us was exptremely unfriendly. She brought us to a triple room and fumbled to open the door. Throughout our trip we had extreme difficulties with the lock on the door and sometimes it would take 15 minutes to open it. When you were inside the room you couldn't lock the door. The beach was most dissapointing because all it was was a shabby set of stairs which stopped at the ocean. There was no where to sit. After seeing the beautiful hotel across the street we decided to try and cancel our reservation and switch hotels. This we were told was not possible as they have a 72 hour cancellation fee and it is apparent why. The room was disgusting. The shower had mold in it and sprayed water in every direection but down. The sheets were dirty and covered in pills. When we decided to leave that night things got really bad. Their credit card machines were broken and they refused to accept our American Express which we had faxed to them days before. They eventually had one of their friends call and pose as American Express telling us we didn't have enough available credit. Obviously this was not the case as we had spoken to American Express minutes before. We got into quite a heated argument with the owners who did not speak english at all. They ended up locking us in the hotel because their machine wouldn't work and they wouldn't let us leave without confirmed payment. To make a long story short we had to call the Carabinieri who were very helpful. The Woman was especially bad as she hit my sister and actually bruised her. No Joke. This is truly the hotel from hell.