We had prebooked 2 rooms next to each other poolside, but had a email sent to our travel agent back in australia 48hrs prior to advise this was not available.Being on holiday's meant we did not constantly keep up on email's but were not aware of this until reception had processed our cc payment & check-in.We thought this a little strange [no hotel takes immediate payment,but a cc swipe] We were then told that we only had 1 poolside room & 1room in a completely different building further up.Deciding to inspect room's first we soon realized that we had been conned as this was not a 4-star not even a 1-star. We then tried to see management to arrange to stay in what had been promised but were told no was available & the staff became very rude & unhelpfull. We strongly recommend not to stay at this place.
- Blue Paradise Hotel
- Hotel Blue Paradise
