I stayed one night in a king bed room. Bed was very comfortable, HVAC worked great, and the continental breakfast was excellent with a wide array of food and decent selection of beverages. I thought the price was in line with the amenities, cleanliness and condition of the hotel. I did not notice any airplane traffic noise, and the airport is just short of a mile away. The only thing that surprised me was that when I called down to the front desk at about 9:30pm to ask about the shuttle service no one answered the phone, despite letting it ring several times; if I was having an emergency this would have been frustrating. I looked through the hotel information book in my room and did find the info I needed, so I didn't call a second time. When I came downstairs the next morning, ready to leave, I told the front desk person I would be taking the 7am shuttle and he quickly notified the driver who took me to the airport promptly; he was very courteous and professional and so was the gentleman at the front desk. Overall I was very happy with my stay. I would have given 5 for Service if not for the phone thing.
- Also Known As:
- Comfort Suites Airport Hotel
- Comfort Suites Airport Hotel Newport News
- Newport News Comfort Suites
- Official Description (provided by the hotel):
- Comfort Suites Airport in Newport News, VA is a great value for stylish suites. In addition to beautiful guestrooms, the hotel is known for outstanding customer service, modern amenities and convenient access to Colonial Williamsburg and Virginia Beach. Immaculate suites contain one king bed or two queen beds. Our hotel is proud to be 100% Non Smoking. There are microwaves and refrigerators in every room and a separate living area. Relax in our heated indoor swimming pool or workout in our Fitness Center. Our delicious complimentary Hot Breakfast is served daily and includes fresh eggs, bacon or sausage, make your own waffles as well as fruit, yogurt, hot & cold cereals, bagels, muffins and pastries ... to name a few. We are only 1 mile from the Newport News/Williamsburg International Airport (PHF)and offer complimentary airport shuttle service. ... more less
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