The staff here is very customer service oriented. Deluxe studio queen is a good size room to live in for an extended period. Kitchen is functional and includes an oven - a rariety in extended stay properties. They have several BBQ pits near the pool. The property is well used but clean overall. Inside corridors trap noise and smells. Pets are allowed but the staff does get involved if a dog is a barker. No problem with bugs. Remember housekeeping is only once every 7 days, but you can trade for fresh towels and restock supplies at the front desk during open hours 7a-11p. Walmart and Food Lion are nearby. The environment here is not rowdy - mostly folks working away from home needing a home away from home.

Spent two nights here with my family and our dog. We had two rooms. The hotel is inexpensive, somewhat run down, but in a good location for what we were there for. And best of all, they do accept pets. We have stayed here before, but that was years ago, and the place is showing its age. The bed in our room was horrible. The hot water system broke the first night, but they got it repaired the next day. I'd not stay there again.

On my last visit to the Hampton Roads area I stayed at the Studio Plus for a week. The accomodations were basic and the kitchenettes were simple. The beds were amazingly uncomfortable and the sheets constantly come untucked since they use only ill-fitting flat sheets and not fitted. The comforter is straight out of the 70's and very scratchy. I suggest bringing your own topper/sleeping bag because I really couldn't tell if the sheets had been changed or not before me. I ended up sleeping on top of the sheets and comforter in my pajamas for the duration of my stay. The room will only be serviced once per week so be prepared to ask for extra toiletries from the front desk if you don't bring your own (TP, paper towels, dishwashing soap, towels, etc.).

Try and get a room on the 'office' side of the building. My room was located on the side next to the Cheeseburger in Paradise restaurant and it can get pretty noisy later at night, especially on karaoke or live-band nights, and during the weekends. On the other hand, the location is perfect for anyone visiting Newport News as it is only minutes from the airport, shopping mall, and restaurants. I would suggest booking directly with the hotel to get a more 'reasonable' rate than those offered online.

The internet is extremely slow since everyone shares the same wireless connection and even sites like Yahoo would take minutes, rather than seconds, to load.

On a positive note: The office staff was extremely helpful during my stay. Well...I almost forgot this, the cleaning staff was quite boisterous and I would hear conversations/arguments down the hallways that I really wouldn't want any children to overhear but that's the risk you take when staying at a cheaper extended-stay hotel.

Got this on Priceline for a great price and was not very excited out it. When I got there, boy was I wrong. The staff is the best. The front desk person, Karen, made the trip a short weekend to remember. The hotel has full kitchens in all unites. Only one bed, but my little girls did not mind kicking Daddy out of bed to sleep in the Lazy Boy chair.