I will start off saying that according to the previous reviews I was leery about tbooking the hotel. However, I must say I was quite surprised. It is in a great location, right off of I64. We arrived early and our room was available so the lady at the reception desk allowed us to check in alittle early. She was SUPER nice!!! The room had some updated furniture and the bathroom had updated fixtures as well as the shower fixtures ect. The bed was comfortable and the AC/Heat worked fabulous. The only thing I would say that was "not perfect" was the bathroom floor. It was clean, but it is dated and old so the grout appears dirty. I guess since everything in the bathroom was updated it just made the floor not appear as nice. They also have free Wi Fi in your room so I had my laptop and they gave me a code and I was connected in no time. That was very convenient. Now for the breakfast, this is not to be missed! The ladies work so hard to make sure everyone leaves full and has everything you need to get going in the morning. They set it up in a restaurant they have at the hotel. It is such a beautiful display I thought we were in the wrong place for the "continental breakfast."
I would recommend this hotel to my friends and will stay again next time I am in the area. It was a nice stay with customer service that exceeded my expectations from ALL of the staff!
- Point Plaza Hotel And Conference
