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Econo Lodge Oyster Point – reviews, photos

11845 Jefferson Ave., Newport News, VA 23606-1934
Hotel amenities
Econo Lodge Oyster Point
Ranked #34 of 40 hotels in Newport News
3.0 of 5 stars 8 Reviews
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8 reviews from our community

    Trip type
Traveller rating
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Date Rating
Fairfax, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Friendly staff but room leaves much to be desired”
1 of 5 stars Reviewed 24 June 2011

Staff was very friendly but that alone was not enough to return. Room was billed as "non-smoking" but it smelled of stale smoke. Very dingy. Mentioned to front desk that a light bulb was out and that the TV remote didn't work and no one came to replace either. I chose not to stay the second night I had booked and stayed at another hotel.

  • Stayed June 2011, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask bikefan54 about Econo Lodge Oyster Point
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
“Don't even think about staying here!”
1 of 5 stars Reviewed 17 April 2011

Poor service on arrival. Non-smoking room smelt of smoke and sweat. Beds had bed bugs, uncomfortable and very squeaky. Half size pillows that practically went flat when you put your head on them and the staff would not provide extra pillows. Doors, tap handles and lights were broken. Very noisy in the rooms, you could hear guests in other rooms using showers and toilets and noise from outside. Free continental breakfast consists of weak percolated coffee with powdered creamer, orange juice and bagels only. I wouldn't stay here again if they paid me. Nothing good about this place at all.

Room Tip: Book in to another hotel.
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  • Stayed April 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Squirta about Econo Lodge Oyster Point
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Home away from home”
4 of 5 stars Reviewed 16 April 2011

I have stayed at this location for over a month now, and have experienced oustanding service at an excellent location, central to popular amenities and transportation routes! I highly recommend this location to anyone coming to this area, either for a short or long term trip!

Room Tip: ask for the steakhouse side of the hotel!
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  • Stayed April 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask contractortommy about Econo Lodge Oyster Point
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgeton, KY
1 review
1 helpful vote 1 helpful vote
“Unfortunately,...I'll never stay here again”
3 of 5 stars Reviewed 8 March 2011
1
person found this review helpful

I've stayed at this particular Econo twice in the past. My first time was uneventful and even though the place needed renovation,...the price of a jacuzzi room and the hotel's location were perfect so no complaints. My last stay did it for me. The hotel advertised new rooms and renovation but our room still looked run down down with a frige that didn't work,...missing light bulbs and a non-smoking room that smelled of heavy smoke. The final straw was the fact that out of the 3 nights we stayed 2 of the nights there was no hot water. Explaining to me how old the equipment was and that it takes time to warm up was what I got when contacting the front desk. YES,....the staff is very freindly and management is professional,...but that alone does not make up for a very uncomfortable stay. I will say here that management knocked off a significant amount from my bill because of the hot water issue and I appreciated that,....but never again will I stay at this establishment.

  • Stayed February 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ArmyDawg about Econo Lodge Oyster Point
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee Amin, Manager at Econo Lodge Oyster Point, responded to this review
15 March 2011
Thank you for your feedback. We are profusely sorry that you came on the weekend of the water heater problems. We had our onsite maintenance man and a contractor as well as virginia gas working around the clock trying to fix the problems that weekend. Unfortunately, they weren't able to pinpoint the problem until after you left. It is reassuring to us, as management, that at least you had a previous stay that went well without a hitch. On the otherhand, thank you for the compliments towards our management team and our staff. We truly appreciate the feedback and are happy that at least you were satisfied with the customer service. We will continue to strive to involve management in making sure all room standards are met for all future customers. We hope, that because of the first good experience and the fact that you were compensated for the bad one, you will come stay with us again, and let us make the next stay even more successful than either of the ones you've already had. Thank you for your time and consideration.
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Sterling, Virginia
Contributor
14 reviews 14 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Nice staff--dingy room”
2 of 5 stars Reviewed 16 May 2010
1
person found this review helpful

Despite it being posted as a non-smoking room, our room seriously smelled of cigarette smoke. The carpet looked and felt dirty, and the bathroom was moldy with badly patched walls. On the plus side, the beds were comfortable and the front staff were very friendly. The location was good for shopping and dining, was close to the university that we were visiting and was relatively inexpensive. Still, if I were staying longer than one night, I would look for another hotel.

  • Stayed May 2010, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ausweis about Econo Lodge Oyster Point
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee Amin, Manager at Econo Lodge Oyster Point, responded to this review
15 March 2011
Thank you for your review and your feedback. Thank you for the compliments towards our staff, they are our most valuable asset at Econo Lodge Oyster Point. We apologize that your stay was not satisfactory, however, we have just hired a maintenance man on site, as well as a head housekeeper whose sole job is to make sure that our rooms measure up to industry standards as far as cleanliness goes. We hope that in light of recent changes you will come back and stay with us again. Thank you!
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Additional Information about Econo Lodge Oyster Point

11845 Jefferson Ave., Newport News, VA 23606-1934
Price range (per night):* INR2,723 - 3,502

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