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Arcadia Hotel Guenzburg – reviews, photos

3.0 of 5
Am Hofgarten | (Navigation: Jahnstr. 4), 89312 Guenzburg, Bavaria, Germany (Formerly Tulip Inn Guenzburg)
Hotel amenities
Arcadia Hotel Guenzburg
Arcadia Hotel Guenzburg
Arcadia Hotel Guenzburg
Arcadia Hotel Guenzburg
Arcadia Hotel Guenzburg
Arcadia Hotel Guenzburg
Ranked #7 of 14 hotels in Guenzburg
4.0 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    3
    6
    3
    0
    1
Date Rating
Basel, Switzerland
Senior Contributor
28 reviews 28 reviews
Reviews in 21 cities Reviews in 21 cities
86 helpful votes 86 helpful votes
“Had to stay here.. wish we hadn't.....”
1 of 5 stars Reviewed 13 May 2011
1
person found this review helpful

We had to book this hotel last minute after a cock up with our legoland booking.
With a new season opening oflegoland it was the only one available. We were
charged 130 euros for a twin room. When we arrived at the car park it was a
token system for the night with a charge of 12 euros. We arrived at midnight and
were leaving at 8am so seemed a bit of a stealth charge for an empty car park.

When we arrived they had no notification of the booking and then that we needed
a bed for a child ( and wanted more money for a triple room) so kept us waiting
with a 6 year old for 15 mins as the receptionist shouted at some one on the
phone.

We went straight to bed, the room and corridors were totally soulless prefab
grey polyripple, moulded faded beige plastic shower tray and bathroom fittings.

Room was very dry even with the window open, i got up inthe dark parched with
thirst and had a glass of the complimentary water on the desk, only to find a
nice 3.00 euro price tag around the neck in the light of the morning.

Add to that an additional charge i think of 10 euros approx per person for
breakfast.

Hideous stealth charges which left a bitter taste in our mouths for a mediocre
hotel with rude behaviour from the night receptionist.

  • Stayed April 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask notkeepingmum about Arcadia Hotel Guenzburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
info_guenzburg, Front Office Manager at Arcadia Hotel Guenzburg, responded to this review
4 July 2011
Dear Madam
Dear Sir,

many thanks for your mail. As it is our aim to make your stay in our house as nice and comfortable as possible, your opinion is very important to us. Our guests satisfaction has top proirity, therefore we are gratefull for your advice. We constantly try hard to improve our service to be able to avoid such mistakes.

Once more I would like to apologize on behalf of the whole team. We would like to be thank you for your inhabitation in our hotel. We would be grateful to welcome you in Günzburg agian, so we had the possibility to prove otherwise.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Former Mercure. Good stop for Legoland”
3 of 5 stars Reviewed 13 April 2009
1
person found this review helpful

It's clean but lacking any soul. Rooms are small. Inadequate towel supply in the room but the front desk supplied with no problems. There is city owned parking lot under the building which the front desk will supply you with free pass. Vista does not login to their wireless internet and no ethernet cable in the room. Literally 5 minutes away from Legoland, including red lights etc...

  • Stayed April 2009, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask borwuk about Arcadia Hotel Guenzburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Contributor
29 reviews 29 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Solides Hotel - gerne wieder”
4 of 5 stars Reviewed 15 February 2012
Google Translation

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ttkurpfuscherin about Arcadia Hotel Guenzburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brescia
Senior Contributor
31 reviews 31 reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
“Ottimo rapporto qualità prezzo”
4 of 5 stars Reviewed 16 January 2012
Google Translation

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Paolo863 about Arcadia Hotel Guenzburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Legnano, Italy
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Hotel perfetto per Legoland e città”
4 of 5 stars Reviewed 7 November 2011
Google Translation

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Michele65Legnano about Arcadia Hotel Guenzburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Arcadia Hotel Guenzburg

Am Hofgarten | (Navigation: Jahnstr. 4), 89312 Guenzburg, Bavaria, Germany (Formerly Tulip Inn Guenzburg)
Price range (per night):* INR4,446 - 8,281

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