From the information on the internet the complex was rated at 4 star and sounded very comfortable and it was priced accordingly. First appearance on entry was a new and neat lounge with a 2 seater settee, a single lounge chair and a small kitchenette. We looked for the bedroom and as It turned out that this was the only room and the beds were fold out. We found these to be extremely uncomfortable and as we left opened, there was little space left in the room. At the start we had to sweep the tiled floor (no carpet) as this had not been cleaned properly.
There was no service as such and even toilet rolls were not provided. Rubbish removal was DIY. No hair dryer in the room. Everything was an extra ie phone connection 5 euro, additional towels 8 euro each, communal washing machines and dryers at commercial rates.
There was no airconditioning, fan or insect screens. As the weather was hot the room was hot and Mosquitoes were a problem at night.
Apart from the swimming pool there was little in the way of communal facilities. In this respect we were fortunate to have good weather and were not stuck inside. The gym was a single rowing machine and some rubber mats and the table tennis table was a concrete slab in the courytard. The were no international stations on the TV and it was WIFI only, no computer appeared to be available
We had booked for 6 days but left a day early as we could no longer toleratate the discomfort of the beds.

We know Pierre et Vacances from our own and friends' visits. This one is not like the others! Apartments slightly shabby, for example shower is only hand-held. More importantly, we were berated by 2 French apartment owners (yes, some accommodation on-site is privately owned) for the fact that our children played in the garden during the day and made - wait for it - noise. "This place", we were told "is known for its quiet". Atmosphere is odd for a supposedly family friendly place - garden is formally laid out although there is no other place for children to play outdoors. The only facilities for over 6's were a (cold) pool and 2 table tennis tables. For what it is worth, location is good, but go elsewhere if your kids are lively and active.

The hotel website was misleading in describing the accommodation as luxurious. Basic would have been more appropriate. Although the exterior of the building is beautiful the interior is horribly outdated. The room bore no semblance to the photos on the website. Decor was mismatched and faded by the sun, the carpet stained and the room was generally run down and in need of redecoration. We requested a ground floor room (as we had a baby and a pram) when we booked online, and which i confirmed with a phone call but where given a room on the first floor. When we complained, the less than helpful staff offered us the option of a ground floor apartment for an extra 600 euros, we had already payed 1500 euros for the 2 weeks so declined. The website claimed there was a gym, which turned out to be a room with a rowing machine and a video game in. The pool was ok but smaller than it looked on the website and the paint was peeling on the walls. However the ile de re is fantastic and this made up for the poor accommodation.

The location is fantastic - St Martin de Re is the perfect French family resort. You could never get around all the cafes and restaurants there are and the port with its stalls and fab ice creams is perfect. Get a bike and ride around the island - it's easy as the island is small and almost totally flat with bicycle paths throughout.

The complex is nice enough, although it's NOT the kind of place where you could spend all day by the pool. There are few sunbeds and we were lucky, but a friend who went on my recommendation the next year in august had poor weather...although we were Ok, with only a couple of days of rain in the fortnight.

The rooms are basic and the beds are poor. We had two bathrooms, but much less space than we have found at other P&V establishments. We were quite depressed when we got into our first floor apartment, as it had NO outside space, not even a balcony, but we got a change after 5 days and it changed our outlook. We could have breakfast and lunch outdoors and sit out for a glass of wine after we put the kids to sleep. Before we had felt incarcerated in a very tight space.

Despite these caveats, we had one of the best holidays ever - mainly due to the fun we had cycling around the island. Ile de Re is really special.