My partner and I arrived at Hotel Mozart for a week of snowboarding not knowing what to expect. Our accommodation was part of a package deal with Direct Ski and was a total surprise to us when we arrived in Austria. We were very pleasantly surprised.
I would describe Mozart as comfortable. It is not exactly luxurious or modern but for a couple of weary snowboarders the half board was heavenly to us at the end of a long day on the slopes and the beds were extremely comfortable.
The meals at the end of the day were generous and of good quality. We received a choice of 2 entres, 2 mains and a set dessert and the salad buffet was available each night. There was also a fondue night and a buffet night. Breakfast was not ideal for my Australian tastes (I prefer toast to bread) but there was more than enough to ensure I hit the slopes well fed each day.
Others have described the decor as outdated but I loved it. The place has character! Maybe a bit worn out looking but that did not bother me at all, I prefer it to some boring, generic looking place with no personality. Especially loved the bar.
Our room was on the 5th floor and the view was breathtaking. The room amenities were basic but we were not really there to hang out in our room! There was a good sized closet and plenty of storage space for 2 of us for the week.
The staff were friendly. Others have complained about rudeness but I didn't get that vibe from the staff at all. We spoke very limited German but this was no barrier, they were extremely accommodating to us. My partner and I befriended one of the staff members quite well and remain in contact with him.
Internet connection was not great. Not accessible from the room at all, we were mainly only able to access it from a "sweet spot" we found in the non-smoking lounge and even then it was aggravatingly hit and miss. Paid 1 euro per hour.
Mozart is well within walking distance of restaurants, the waterfall, pubs etc. and there seemed to be an abundance of taxis in town too. The free buses to Bad Gastein, Sportgastein and other ski resorts stop right outside the door to the Hotel Mozart ski room. It's a short (steep) walk home from the Bad Gastein slopes if you fancy.
Overall we both enjoyed our stay at Mozart immensely and would definitey stay there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC