We have spent 6 nights in Regina with my wife; in a double-room with half-pension. Our impression is quite mixed. Good location, excellent cuisine, perfect view on the mountain panorama on one hand, very poor service on the other hand. I had already been in Bad Gastain before, three years ago, in a pension. There, I had obtained a better service for half of the price.
Pros:
• Rooms reasonably clean
• Excellent European cuisine made from the finest ingredients.
• View on the mountain panorama both for the bedroom and the dining room.
• Good location. You are right in the middle of the night life.
• The place has its Genius Loci. Ancient furniture, a fireplace...
• Nice sauna and a steam-bath included.
• The stuff is relaxed.
Cons:
• The stuff is relaxed. This perhaps might work to some extent. But here it seemed that the management (if there was any) just hired a bunch of guys on the street and that was it. To name a few drawbacks: there was a dirty dish left the tables, drinks served in broken glasses, lack of clean cutlery, the stuff had a poor knowledge of attractions in the town, the wifi zone was unreliable... In case you need something – to replace a broken glass, for example - you have to ask them several times, or just to apply a DIY approach... Finally, during the checkout, they gave me a bill with items I’ve never consumed. “Why do you want me to pay for a beer? I never had one here”. “Yep”, was the answer, “it is quite possible. But it’s only two or three euro, you know”. Anyway, I would like to thank to the nice and professional French waitress, to the cook, and to the cleaning service. They did their job perfectly well.
• The interior is quite worn-out; with insensitive quick fixes rather than after a thorough renovation. Example is a parquet floor in our room, with missing parquets “fixed” with cement slurry.
• Location is good. Yet if you are not a big fun of casinos and night bars, all the other necessary facilities (ski resort, Felsentherme thermal bads, post office, supermarket, shops, raiway station) are located a bit outside the center. Hence it would be better (and cheaper) to choose something closer to Boekstein.