It was our first and last time time at Haus Hirt. We have spent ten days there, and were about to leave already after three days!

The setting is great, nice hotel, nice service, great view and individually furbished. Everything a bit chaotic but very friendly and supportive. The dinner has room for improvement.

However, you directly realize that a bunch of allegedly ageless and intently cool, creative and freethinking parents with horn-rimmed glasses and badly behaved children have taken control of the place. And you ask yourself who is behaving worse the children or the parents and you come to the conclusion that at the end the parents are the stumbling blocks.

Since it is praised as a family friendly hotel and everything seems to be allowed everyone behaves as if they are at home: parents in joggers and flip-flops, packed with toys for their toddlers invading the dining room or bar at any time - in the morning as well as in the evening. If you fancy the idea of having an afternoon tea reading a book in the fireplace room, or having a drink before dinner at the bar or even after dinner forget it. It is like in an airport lounge children chasing each other or the parents their children or other parents. Not to mention the SPA, even though they have a splash time for children it is not very relaxing.

You get there with the expectation of having a peaceful and relaxed time in the mountains in a small boutique hotel with an individual service. But it is not close to it, at least not when we were there and it was not in one of the special children's (parents') weeks.

Last but not least the rooms: they are very nice, the modern ones as well as the old ones, however overall they need an urgent revitalization, particularly the beds and bath rooms. Our room and the room of our friends had little soundproofing which is unfavourable if your neighbours are having pillow fights at 7 am.

It seems that the hotel management needs to decide whether they want to run a family camp or a boutique hotel for everyone to relax. Until than they should at least start with some house keeping rules which makes every guest aware that even if they feel like at home it is not their home and hence have to behave in an appropriate way.

Especially considering the prices of 250-300 Euro per day one can expect a corresponding service at least WLAN in the room ;-)