Just a heads up to you folks who stay at Casona because of the wonderful staff.
I have been staying at the Casona for about 6 years now at least twice a year. It has always been my FAVORITE hotel in Granada. I live in Costa Rica and I have recommended the Casona to ALL my friends who travel there for their three day visa renewal trips.
Had I written this review the last time I stayed there it would have been "glowing" because Carlos, Jaimie, and Rosa had always made us feel safe, at home, and welcome. They always made our visits feel like we were visiting family!
I stayed there this week December 2009) and learned that the wonderful Jaimie, (pronounced Hymie) is no longer working there and neither is the precious Rosa.
Carlos is the only one remaining of the original crew that we have all come to know and love. He is still the same precious man he always was. He has a new baby by the way!!
Had I arrived to find him gone too I would have immediately moved to another hotel.
Rosa, Jaimie, and Carlos made the Casona what it was.
Although the rooms are still clean, the breakfast is still good, and the building is still beautiful, it will never be quite the same without the magical trio.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC