I was fortunate to spend my honeymoon here from April 3rd to 9th after my wedding in Bangkok. There were at one stage 31 of us there including family and friends from around the world. To organise an event like this is very hardwork and can only be completed properly with the help of the staff you deal with. The resort manager, Khun Pipat, was a big help. Nothing was too much trouble for him and his team. For the night we arrived there i had arranged a private buffet dinner for my guests. As a gift to my wife and I, Khun Pipat included a live band and fire dancers to top of a perfect evening.

The accommodation, which were the new rooms built around a huge swimming pool at the top of the resort, were fabulous. Very nicely decorated, comfy beds, great air-con and views over the pool. On arrival the housekeeping team had also decorated our room with 'Happy Honeymoon' signs, a very lovely touch.

If there was one thing that lets the resort down it is the speed of the service in the restaurant and bars. Unfortunately on too many occassions i and my guests were left waiting an unreasonably long time for meals and drinks. However we certainly were not going to let this upset what was overall a great trip to a beautiful resort. I would like to extend mine and my wife's thanks and gratitude to the team at the Tropicana. We will definitely go back which i believe is the highest praise anybody can give.

We stayed 4 nights at the Tropicana in March 2011 and were very satisfied by what the hotel had to offer. Rooms were spacious, clean and nicely decorated. The hotel area was located in what looked like a jungle park. Sure it is not close to many restaurants and shopping but the restaurant at the hotel was excellent and the sunset bar was cosy so as long as you are only staying a few days no problem there. The only downside was that they charged extra for internet in the business center and that the hotel lacked a functional system for occupying beach and pool chairs. Unfortunately during our stay self-centered hotelguests "booked" all sunchairs by placing out towels. By the time we came to eat breakfast all the good seats had been "booked".

My wife and I just returned from six days and five nights on Koh Chang. Our stay at the Tropicana Beach Resort was really great. The room, located in a two-unit bungalow on the older side of the resort and relatively close to the sea, was spacious and extremely comfortable. The setting was a well-manicured tropical garden. Food: the breakfast buffet was excellent, with many choices and everything well-prepared. Other meals ranged from quite acceptable to very good. In comparison, we had dinner at two other nearby hotels on the beach, and either the food was dreadful or the management was "tricky" in practicing deceptive advertising for dinner prices, happy hour, etc. Pools: a couple of days were spent in this large, not-overly-crowded pool as we got used to snorkeling again in preparation for a day's adventure on the sea. The splash pool was very clean and quite pleasant. The more popular pool by the sea, while quite picturesque, is more appropriate for a quick cool-off dip while sun-bathing. The beach in front of the hotel was cleaned daily by hotel staff. A few words about swimming in the sea near the main island--hotels have NO sewage treatment facilities. Raw sewage is piped out into the sea. At least the rocks in front of this hotel are not covered in "green fur" which is the case in front of a number of resorts on the island.

All in all, our stay was comfortable and extremely enjoyable.

Tropicana is a very good choice if you are on a family holiday. Our children aged 6 and 9 loved Tropicana.

There are two pools - one a big splash pool. There are a couple of pleasant activities for children, playground and good opportunities to fish and play in the water.
The rooms are great and the suites are houge enough for a family at 5 or 6! Tropicana is a big resort and there might be cramped in the hotel's private beach.

The garden is very big, and pretty at the evenings.

Avoid placing the rooms around the splash pool, and select another restaurant in the evening if you want to avoid shows. When is the restaurant at Barali beside a better choice.

We alto stayed at Barali resort next door, which is a much better choice if you are without children.

The village Klong Prao is a nice little town at center on the coast. Here are 20 different restaurants, 2 elephant places, a hospital, a clinic with a good English speaking doctor, good masseurs and not much more. One of the most relaxed towns on the island.