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Hampton Inn Richmond Mechanicsville – reviews, photos

2.5 of 5
7433 Bell Creek Road, Mechanicsville, VA 23111-3542
Hotel amenities
Hampton Inn Richmond Mechanicsville
Hampton Inn Richmond Mechanicsville
Hampton Inn Richmond Mechanicsville
Hampton Inn Richmond Mechanicsville
Hampton Inn Richmond Mechanicsville
Hampton Inn Richmond Mechanicsville
4.0 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    13
    9
    8
    1
    0
Date Rating
Boca Raton, Florida
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great customer service and special touches!”
5 of 5 stars Reviewed 16 January 2012

Right from the smiling desk clerk at my arrival to the satisfying breakfast my last morning, my experience at the Hampton Inn was great. I had requested an ADA accessible room for my roommate, so the desk clerk offered to show me all six of them so I could choose which had the right facilities. After I decided, the desk clerk handed me a complimentary bottled water.
The room was clean and comfortable. The king bed was inviting, with wonderful feather/foam pillows. When I couldn't get the hang of the heating system, someone was at my door within seconds to show me how.
Parts of the hotel were under renovation, but I never heard any noise--they do the work in the daytime.
The included breakfast was a pleasant surprise. Both days there were egg dishes (real eggs)--once a cheese omelette and once a bagel half topped with scrambled eggs and bacon pieces. You could make waffles, and there was fruit, cereal, bagels, bread, pastries and muffins, and an assortment of coffees, hot chocolate, and high-end teas. I took my food to my room so I could make calls, etc., while I ate.
Instead of requesting a wake-up call, I set the clock radio, which featured an easy and fool-proof method of setting the alarm.
The entire staff couldn't have been nicer or more helpful, and the price was right!

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask deb711 about Hampton Inn Richmond Mechanicsville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Motibhen, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review
18 January 2012
Hello Ms Debbie,

I am so glad to read that you were comfortable during your stay. We wanted to be sure that you had the right room during your entire stay. I appriciate you taking time to give us a excellent review and plesant comments about our staff. Please come and visit us again.
Thank you once again for the survey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maryland
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Lower-end Hampton Inn--and missed wake up call!”
3 of 5 stars Reviewed 17 December 2011

This Hampton Inn really needs a makeover. The furniture is getting worn and looks old and even dirty. Breakfast was good and as expected at a Hampton Inn--but it was rushed because they didn't call at the requested time. Luckily I'd set my phone for 15 minutes later as a backup method! Kind of odd that the indoor pool is fully visible from the outside and the lobby, as well.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask SarahLoves2Travel about Hampton Inn Richmond Mechanicsville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Motibhen, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review
20 December 2011
Ms Sarah,
I am sorry for the inconvinience you had during your stay. I would like to let you know that we are starting to update the hotel by the end of this month and on your next visit you will see a new fresh hotel , If you can let me know which dates you had stayed with us I can see what went wrong with your wake-up call and I will make sure that it will not happen again. Please visit us again by giving us another chance. Happy Holidays to you and your family from us here at Hampton Inn Mechanicsville.
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Leland, North Carolina
Contributor
20 reviews 20 reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“New but lacking maintenance”
3 of 5 stars Reviewed 24 November 2011

We spent one night here on the way home from a visit in New York City. We chose it because it was on our route and could be obtained with only 25000 Hilton Honor points. I have stayed in many Hampton Inns and I expected much more than I experienced from a 4 year old hotel. Furniture was already showing damage and the bathroom was in need of caulking. Even the breakfast was not up to par as there was no main warm entree like eggs. If you are looking for just a real basic night's stay, this hotel is fine now, but I'll bet that the Hilton chain dumps it in a few years and it becomes a Days Inn or Motel 6.

Room Tip: I always ask for the top floor and away from the elevator.
See more room tips
  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask BobGski about Hampton Inn Richmond Mechanicsville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Motibhen, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review
27 November 2011
I appriciate your time and feedback for this survey. You are right that our hotel does need a facelift and you will be happy to know that we start our comple makeover by dec 2011 and you will enjoy the new fresh look of our hotel. I would like to extend my invitation to come visit us again in 2012.
Happy holidays to you and your family
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Long Beach, California
Top Contributor
87 reviews 87 reviews
Reviews in 45 cities Reviews in 45 cities
58 helpful votes 58 helpful votes
“Enjoyed Our Stay”
4 of 5 stars Reviewed 6 November 2011

We stayed two nights when in town visiting friends, The room was very clean and updated. Had a nice desk for the computer and getting on the Wi-Fi was a breeze. The bed and linens were exceptionally nice and comfortable. We slept very well and felt safe. The staff was friendly and helpful. Pool was not heated so we did not use, nor did we eat their breakfast. They did have a nice "bag breakfast" if you were in a hurry. We would stay there again.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lanzie99 about Hampton Inn Richmond Mechanicsville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Motibhen, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review
8 November 2011
Dear guest,

I appriciate your survey about our Hotel and will convey your message to all my staff.
We will see you soon and happy Holidays to you and your family from us here at
Hampton Inn Mechanicsville
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Concord, New Hampshire
Senior Contributor
36 reviews 36 reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
“unfortunate time”
2 of 5 stars Reviewed 9 October 2011

Let me start by stating that the hotel was very clean and the staff was kind and professional.

However, there were two bus loads of teens that were with their respective groups and apparently booked into rooms without the supervision of an adult. The noise, door slamming, and jumping up and down lasted until 3 am. The hotel was unable to "locate" the chaperon assigned to this rowdy bunch; that was according to the desk manager.

Also, the hotel failed to provide a separate breakfast area for these groups, as is normally done in this type of group-reservation. This resulted in the rest of the guests not being able to eat, as the six or seven tables normally used for breakfast were over run with kids that had no manners and were sitting 7 or 8 at a four person table.

Again, the hotel should have make accommodations as so the other guests were not inconvenienced.

I would stay here again, but if I see a bus of kids pull up, I'm running for zee hills!

  • Stayed October 2011, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask WickedTravelah about Hampton Inn Richmond Mechanicsville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Motibhen, Front Office Manager at Hampton Inn Richmond Mechanicsville, responded to this review
20 October 2011
I read your comments and would like to start out by saying that I am sorry that your breafast experience was not acceptable. We here at the Hampton Inn pride ourselves on our complimentary breakfast. We did indeed have a group with us that weekend, and also a wedding group. We did have our meeting room set up for the group of teens, they were to come down at different time intervals, some of the teens did come down early. I apologize if this inconvenienced you. We try very hard to keep everyone at our hotel comfortable and satisfied. We appreciate any feedback from our guests and we certainly hope you will be back to visit us.

Star Reff
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Additional Information about Hampton Inn Richmond Mechanicsville

  • Hampton Inn Mechanicsville
  • Mechanicsville Hampton Inn
Address: 7433 Bell Creek Road, Mechanicsville, VA 23111-3542
Price range (per night):* INR5,872 - 8,388

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