We had a very nice stay! I think the reviews that I have read for this hotel must be old. Very good service. It was clean. The shower and bathtub were very clean. The bar and restaurant served a nice meal. Service in general was very good. Walkable to other restaurants and bars. I even enjoyed an art gallery opening across the street.

Great place. Great location.

We stayed at this hotel while in town visiting my brother at college. Unfortunately, we had to stay at this hotel because we had waited until the last minute to make reservations and this was the only "decent" hotel available in the area. This hotel has seen better days, it's not "unstayable", but it will probably get to that point in the near future. The front desk help was hit or miss, one gentlemen was very courteous and helpful while another woman was not helpful at all. Our reservations were made for one room with a king and one room with two queens. When we arrived we were given two rooms with kings. This ended up being fine, since my brother was not able to stay at the hotel with us, but the front desk was unaccommodating when we made them aware of the mishap. They told us that we had made the reservations incorrectly, which was not the case.
Parking was free, but was in a dilapidated parking structure next door to the hotel. It definitely felt unsafe and if I had been alone, I would have not felt comfortable parking there. The hotel lobby and restaurant were seemingly nice, clean and well-maintained. We ate breakfast at the "Lunchbag" before church, the food was good, but the service was terrible. It took over an hour for us to get our food and we almost didn't make it to church. I will say I don't think it was a widespread issue at the restaurant. I believe it was just our waitress. Another table with a larger number of people came in at about the same time as us and was given a different server. They were served their breakfast promptly and had left 25 minutes before we received our food.
The rooms were old, but relatively clean. There was some dust bunnies in the corners and the grout in the bathroom was noticeably dirty. The bathroom was usable but tiny! The door hardly cleared the toilet, so there was very little space. The beds were horrendous! Neither myself nor my parents got a restful night sleep during our three night stay. The mattresses were extremely hard and they squeaked with every tiny movement! The TV's were old, so the picture was pretty bad, but it wasn't much of an issue since I watched very little TV. Originally, I had a room that was adjoined to a room of a stranger. The door didn't seem to close very well, and I was not comfortable being alone in the room. After trying unsuccessfully to get the room change, my parents switched with me as their room was not adjoining. I was still not entirely comfortable, nor did I feel safe in the room. Each night when we would return, my dad would check out the room. I did not feel comfortable leaving anything of value in the room while we were out of the room, so I carried my valuables with me when I left for the day. The cleaning that took place each day during the stay was pitiful. The bed would be made and new towels would be left, but nothing else would be changed. They did not dump out the ice bucket and leave a new bag, nor did they replace the plastic cups that had been used. They did not change the trash and oddly the notepad on the bedside table was thrown across the room along with a blanket I brought from home which was thrown on top of a lamp.(?!)

The A/C in the room was on all the time and could not be shut off. I didn't much mind since I like the cold, but with unseasonably cold temperature during our stay, I imagine some people would have not have enjoyed it much. Also, wireless internet was temperamental, sometimes it worked, but mostly it did not. Luckily, I brought my wireless card from home!

Hopefully, we will never be staying here again!

Not a place I would pick for myself but picked by my work. It's a very big hotel located far away from interstates in the downtown area of Lynchburg. Very old and the rooms show that. The beds squeaked and rattled every time you moved. Furnishings were dated. Room was clean and hotel was neat. Has a restaurant and bar just off the lobby which is a good thing because there is nothing else in the area. Many other hotel choices in the area closer to the interstate.

Stayed here on a 3 day business trip. The room has been redone but they left an old TV that only provide a poor picture will not good reception, the A/C was not working in the gym, nor the water fountain, no towels and half of the equipment was not working.
Food was good in the restaurant and there are decent restaurants nearby.