Stayed here during TDY to ALU for three months. I loved the SHORT commute with the clean rooms and AWESOME employees! I will be staying here when I return for future TDY's to ALU. I had a mini kitchen so I was able to cook for myself as well.

Checked in on TDY last week. Exterior was clean and the grounds were well-kept, and the staff was courteous and helpful. The platitudes end there.

Initially, I was placed in a handicapped-equipped room (which I didn't mind, since they tend to be bigger). That room was about the same size as the average room, and having worked as a hotel manager before, I knew that either it hadn't been cleaned i several days--if at all, or the housekeeping staff did a half-assed job. The toilet had a thick brown stain that, while I confirmed it wasn't fecal matter, it was still unsightly and betrayed evidence of poor maintenance. The room had a strong pet odor, and the interior side of my door had some brown liquid stain. The fridge not only had dents on the door, but also was spray painted (WTF?!) in one area that didn't match the original color at all.

To the manager's credit, when I took my concers to her, she offered to assign me another room and knocked half of the price of that day's rate, which I appreciated since I would have been fine with just another room. However, when I went to my new room, I noticed that the refrigerator had dents on the door similar to the other one. The toilet had a very weak flush, and while that room was clean, the condition of the cabinets and furniture were poor and in disrepair (how anyone can see out of that mirror is beyond me).

Like I said, I worked for a hotel chain before, and I can tell you that these issues aren't a management failure, but an ownership one. For a fairly recent hotel, there's no excuse for any room or its furniture to be in such shoddy condition. Even if you did build your hotel on the cheap--and I feel the owners clearly did--for God's sake, at least spend the money to maintain the damn thing, or at least invest in higher-quality materials.

All in all, While I can't say my stay was especially terrible, I did find it prudent to cut my stay short and find better lodging a quarter of a mile down the road. This is a very nice trucker hotel, but not one I would visit again in the future. Unfortunately, good customer service can't overcome a bad product.

This Hotel was very nice place the rooms are very clean and well kept. The staff was outstanding very helpful with anything you need. Within the area of places to eat and entertainment.

This hotel had the whole package! The 3 kids, dogs and I accompanied my husband on a business trip and stayed at Candlewood Suites for over a month. The hotel was always very clean and well-kept and the staff was AMAZING! They knew our kids and dogs by name. Hotel manager was especially helpful and printed out information about the area as ideas for us to take advantage of while we were there and went so far as to get our son a birthday present. (She knew about it as he was at the desk every day asking if he'd gotten anything from his Grandpa yet.) Huge bonus with a family there was that there was no charge to use the washers and dryers. Appreciated their support of the military. (flag, flowers, wearing red on Fridays) Can't imagine having stayed anywhere else!