We stayed over Friday night, for 1 night. The man at the front desk was very pleasant & professional. I requested a room by the pool since I was traveling with 3 teenagers. We were given a room on the 1st floor that had a sliding door that led directly out to the pool area. That was really nice because I could hear & see what they were doing & still stay in the room & watch tv. The pool was great & the area around it was nicely decorated. The room itself was nice..nothing too fancy but clean & nicely decorated. The bathroom sink tile was updated but the shower was alittle old. The only thing they didn't have that was disappointing was the lack of a refridgerator. Also, the fitness room had some good equipment--2 treadmills, a bike & a stepper but the room itself was way too hot. I was only able to run on the treadmill for 15 minutes then couldn't take the heat anymore & had to run outside. Overall, we were happy with the hotel.

This hotel is clean and nice but the service just isn't there. The frontdesk acts like they are in "lala-land" and had no answers to my questions on my Holiday Inn/Priority Club points and perks. I think some training is needed.

bottom line-this hotel really needs to be renovated. At the very least, it needs to lower its prices. i paid 190 a night back in October, it was not worth it. everything looks old and worn- the restaurant, the rooms, the hallways. The bathrooms even looked a little dirty. Also, the front desk was friendly, but their room service department was rude. And their room service food wasn't good at all. i visit JMU a lot, but i wont be staying here again.

My son is a student at James Madison University and, when taking him to school, or visiting, I have stayed at the Jameson Inn, the Hampton Inn, The Sleep Inn, and the Ramada. Although the Hampton was really nice, I typically can't afford it and must use my husband's Hilton Honors points. But this time, I wanted the comfort of a 3 diamond (per Priceline.com's rating scale) hotel, so I bid on a "3" and got the Holiday Inn for $60/night. I was really excited!
The excitement turned to disappointment as soon as I overshot the entrance to the long strange street that leads past another hotel, and meanders around; not easy to find the Holiday Inn even with a navigation device. I checked into the hotel and was assigned to room 205. When I left the lobby area of the Holiday Inn to take the elevator to the 2nd floor, there was a big leak to the left of the elevator coming from the ice machine. Room 205 had 2 double beds, an old tv (not a flat screen like Hampton) and the halls smelled like smoke that seeped into the room from the old and dingy hallway. I needed ice so I moseyed down the hall to find that the 2nd floor ice machine was broken; I had to take the stairs and get the ice from the leaky first floor machine. The restaurant was closed with a handwritten sign. The bar was empty. The bed was old and uncomfortable. Thumbs up for free internet access though. Overall, I think the 3 diamond rating should be realistically downgraded to a 2 diamond to more accurately portray the quality of this hotel.