I just stayed for a week end with my 6 year old daughter while visiting my son in college. I usually stay at Embassy Suites but decided to use my points to stay here. The lobby is bright, clean and very welcoming. The front desk person was efficient and professional. The room is spacious well appointed and comfortable. The bathtub was sparkling, no mold, I did notice a slight urine smell but the commode itself did look clean. The suite only has one tv and no door to the room. It suited the 2 of us just fine because we weren't in the room very much. The breakfast consisted of 2 types of cereal, bagels, muffins, toast, turkey sausage, corned beef hash, make them yourself waffles, juice, yougurt, hot beverages and apples, bananas. It was okay, but better than continental. I left my room key in the car on 2 occasions and the front desk gave me a replacement with no attitude whatsoever. I really appreciated that.
I wanted to give the details that I look for in reviews. The hotel is nice and I would stay again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 January 2012
Thank you for taking the time to let us know about your previous stay. We take great pride in the customer service we offer and the cleanliness of our rooms. I am glad you enjoyed our complimentary breakfast buffet. I hope the next time you are in the area you chose to stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC