The hotel was clean and pretty nice, but nothing special. The bed was not really comfortable and there was not an extra pillow and blanket in the closet, as is the franchise standard. But the room was clean and neat and the hotel nice. Breakfast was a mess, mainly because the hotel was full with volleyball teams, but the staff made the best of it and was helpful.
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The hotel is very nice and I have been here several times.
But this time I was unliky cause they gave me the room 239 in the second floor.
It is ver ynoisy due to the laundry and some kind of dehumidifier. The noise is of a low, deep vibration kind - the complete room vibrates from it.
It should be reduced by isolating the machines vibartions against the building.
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I reviewed this hotel after our stay in Sept. 2011. We returned, since we liked the hotel, in Nov. 2011. During our stay, cars were broken into in the parking lot on the left side of the hotel as you are facing the building. Please make sure you park in the front of the building which is better lit and more visible.
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Reviewed 6 September 2011
This hotel exceeded our expectations in every way. We are picky. The lobby is attractive and spacious and all areas of the hotel are spotless. The breakfast room is large, well staffed and we ate bacon and eggs every morning for free! This is by far, the most attentive staff we have ever observed as they greeted us each time we came in or left (we were there for a wedding), and asked if everything is ok and is there anything we can get for you - multiple times. Wow. I believe this is family owned and operated and they are right on the ball. Additionally, the area seems safe, there is a mall about 1/2 mile away with numerous restaurants and anything else you may need. We paid $70 night AAA rate including tax.
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This is a very clean, well maintained Country Inn & Suites. The owner is on site and accessible to guests. Any special requests are honored including late check out and early check in. The housekeeping staff goes above and beyond to keep your room sparkling clean; the maintenance staff keeps the common areas clean and fresh. There is always plenty of parking. The breakfast is the only drawback but you can get hot waffles or a packaged muffin that are okay.
It is near local restaurants and the new Peninsula Town Center shopping area and major highways.
Our company has chosen this hotel for the past two years and we will continue to return due to the great experiences we have enjoyed there.
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| Title | Source |
|---|---|
| “Country Inn & Suites By Carlson, Hampton, VA” | Expedia.com |
