We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Candlewood Suites - Hampton

Candlewood Suites - Hampton – reviews, photos

2.0 of 5
401 Butler Farm Rd, Hampton, VA 23666
Hotel amenities
Special offer
Save up to 20% -Book Early
Candlewood Suites - Hampton
Ranked #2 of 26 hotels in Hampton
4.0 of 5 stars 25 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

25 reviews from our community

    Trip type
Traveller rating
    13
    4
    3
    2
    3
Date Rating
Minneapolis, Minnesota
1 review
“Poor Service”
2 of 5 stars Reviewed 13 February 2012

I spent over a week at this hotel and very seldom walked past the front desk when the person behind the counter wasn't in the middle of a personal call. The few times I needed something from the front desk I had to wait while they put thier cell phone down and I was treated like I was interupting them. I had the same problem with multple employees and wouldn't stay there again. Beyond that they allow pets which you could smell and hear dogs barking.

Room Tip: My room smelled like cats; if you have to stay there ask if they have rooms pets aren't allowed...
See more room tips
  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask MrTravel127 about Candlewood Suites - Hampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dana Jackson, General Manager at Candlewood Suites - Hampton, responded to this review
22 February 2012
First I would like to apologize to you for the unacceptable experience you had with us. Its important that we recieve feedback from our guest and thank you for taking the time to share your experience. I have addressed this concern with my team members and how we did not deliver what we promise. We are currently under renovations, all of our guest rooms are getting a new look as well as updated bathrooms. We would love if you would give us another chance and try us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Akron, Ohio
1 review
“Wonderful experience”
5 of 5 stars Reviewed 6 February 2012

My stay at this hotel exceeded my expectations! The staff was friendly and very helpful. The room was wonderful, with a refrigerator, stovetop, and microwave available along with all of the utensils you may wish to use! Great job, and I would recommend this hotel to others!

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jamie_K29912 about Candlewood Suites - Hampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorktown, Virginia
1 review
“i enjoyed the candlewood suites!”
5 of 5 stars Reviewed 8 January 2012

The staff was very helpful and polite. The rooms were spacious and family friendly. the entire set up of the hotel was nice. I enjoyed the gym, snack room, and laundry room. It's a very relaxing hotel that is calm and quiet! The price of the hotel is very reasonable and it's close to the Towne Center where there is tons of things to do.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Andie H about Candlewood Suites - Hampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dana Jackson, General Manager at Candlewood Suites - Hampton, responded to this review
11 January 2012
Thank you Andie H for letting us know how your stay with us here at Candlewood Suites Hampton. We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Virginia
1 review
“Ignored”
1 of 5 stars Reviewed 5 January 2012

I came to the Hotel at 3;15 in the Am. Did not see anyone at the front desk. A sign says, was serving other guest. pick up the phone and dial 0 for assistant. A man answer the phone abd said it was doing audit and he could not check me in for another 30 minutes. I waited until 4;00 am. called him back, saying Im still waiting to check in. He said Im on my way. Waited untik 4;20am he never showed up. I left. No one should have to go threw this. This was on January 4, 2012

  • Stayed January 2012, travelled on business
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Valaray W about Candlewood Suites - Hampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dana Jackson, General Manager at Candlewood Suites - Hampton, responded to this review
22 February 2012
Thank you for taking the time and letting us know about the experience you recieved trying to check in. I have addressed this concern with my night auditor and why the situation occured and ensure it has been taken care of . Thank you for making me aware of this. As a General Manager we can not be here at certian times and are unaware at times of situations. Its important that we recieve feedback from our guest to strive to be better. Please try us again, we appreciate and value your business. Thank you again for taking the time and took your experience very seriously.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorktown, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great stay!”
5 of 5 stars Reviewed 4 January 2012

The staff was very informative and helped me check in and out very easily. The room was very neat and the bathroom was super clean. It was probably one of the cleanest bathrooms I've been in in a hotel. The hotels appearance and staff were excellent! Highly recommend!

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Emilee G about Candlewood Suites - Hampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Candlewood Suites - Hampton also viewed

Embassy Suites Hampton Rd Convention Ctr
Show Prices ABS:HotelCheckRates-d530661?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Quality Inn
4 of 5 stars 23 Reviews
Hampton, VA
Show Prices ABS:HotelCheckRates-d110583?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
BEST WESTERN PLUS Coliseum Inn & Suites
Show Prices ABS:HotelCheckRates-d110580?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 26 hotels in Hampton, ranked by popularity »

Been to Candlewood Suites - Hampton? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Candlewood Suites - Hampton

  • Candlewood Suites Hampton
  • Candlewood Hampton
  • Hampton Candlewood Suites
  • Hampton Candlewood
Address: 401 Butler Farm Rd, Hampton, VA 23666
Price range (per night):* INR4,138 - 6,319

Owners: What's your side of the story?

If you own or manage Candlewood Suites - Hampton, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Candlewood Suites - Hampton
Show the lowest price for this hotel (from our partners)
Show Prices