We stayed here three nights to visit family and site-see. We were hesitant about it being across from the hospital, but there was very little siren noise during our stay. Maybe heard a siren once or twice the whole time. So that was not a factor. The hotel is a little off the beaten path, but still only short drive to restaurants, shopping, etc. It was nice having all of those things nearby, but the hotel being in a residential area. The front desk staff was really nice. The lady who serviced the breakfast area each morning could not have been more friendly and pleasant. She went above and beyond to make sure we enjoyed our breakfast and our stay. Our rooms were very comfortable and we slept really well. We spent the remaining 3 nights of our stay at Buckroe Beach and Oh how I missed the Hampton Inn! I would definitely stay here again!

For a normal business trip, Hampton Inns have always been one of my favorites. This particular hotel did some things great (hot items at breakfast changed each day, clean rooms, temperature setting) and some things failed miserably - not just once or twice but EVERY time.

I have a cell phone, I prefer to use a landline. In order to avoid the exorbitant long distance calls, I ask that my family call me. In attempting to make just one call, my husband was connected to the wrong room, placed on hold for more than 10 minutes, and no one answered at the front desk for more than 10 rings. The patterm was consistent throughout my stay. Call were frequently un-answered and if they were answered, the call would be placed on hold instead of connected. Aggravating!!!

This was my second stay at this Hampton Inn, and both have been pleasant experiences. The rooms and facilities are always clean, and the front desk personnel were helpful. I had to change my plans at the last minute (twice), but they accomodated me with no problem. Breakfast is the usual Hampton fare. The fitness center is small, but in good working order.

The bed was comfortable. The pillows seemed to all be the same, and I had trouble finding that "perfect" firmness. I slept well, nonetheless.

The location is fairly quiet in the evenings. It is right on a main road (Coliseum Dr) across from a hospital. I didn't notice the traffic noise from my room, but I was on the side away from the street. There are not restaurants within easy walking distance, but there are a plethora within 5 min drive.

The only negative experience was from the maintenance guy, who seemed to be lacking people skills. I assume he was testing some TV remotes. While I was in the fitness room working with dumbbells and watching TV, he came in twice in the span of 5 minutes changed the channel a couple of times, then walked out without speaking or returning it to the original channel. Wierd!

Made my reservations months in advance. Like the other reviewer, there was only one person working while the rest of the staff stood around. Staff had a bad attitude and seemed perturbed as customers were also calling in to get directions to their hotel. I was exhausted after the wait in line and from the drive so I just went to me room and crashed. I actually needed two beds but accepted the one for that night. With vacant rooms available, I attempted to change my room to two beds. I agreed to pay the upgrade fee with no problem. The lady at the front desk did not appear to be very knowledgeable of the computer. She ended up calling a manager who told her she could not upgrade me because I had a room that was part of a group. I could see that this would have been a problem if there were no vacancies. I found their policy to be illogical and inflexible. Had I known staying at a measly $20 discounted rate would change my ability to be satisfied, I would have just booked it with my aaa discount rate. I will not use this chain again