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Quality Inn – reviews, photos

2.0 of 5
1813 West Mercury Boulevard, Hampton, VA 23666 (Formerly Hampton Inn Hampton / Newport News)
Hotel amenities
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Ranked #7 of 26 hotels in Hampton
4.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    8
    7
    5
    3
    0
Date Rating
1 review
1 helpful vote 1 helpful vote
“Who is writing the positive reviews?”
2 of 5 stars Reviewed 5 February 2012 via mobile
1
person found this review helpful

When a hotel is under destruction, not yet to even the re-construction phase, I believe they are obligated to inform the consumer. I had a 'turn-around' shift on Mercury Ave, and found this hotel on Tripadvisor, rated #2 in the Hampton area, and called the front desk for a reservation. No mention that I may not be able to find the hotel, due to the fact that the entire front end is missing. No lights, lobby off an old side entrance that was impossible to see from the main street. Room key of course did not open back door where the unfortunates were parked.
The entire building is old, not in a good way, many coats of white paint cover everything, from the elevators to the bathroom sinks. A rickety old microwave struggled to maintain it's balance on top of an ancient refrigerator which expressed it's electrical consumption all night.
The desk clerk, however, was very nice, and even called my room to see if I made it ok. Have to admit that should not be a required call.

  • Stayed February 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Llltab about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
“Good stay”
4 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

Great stay at your inn. Fast internet and nice little gym. The room was spacious and comfortable. The location is excellent for shopping and eating. This was my 2nd stay.
Need to fix the timing on the elevator door (work elevator). All in all Great stay.

  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Anthony G about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midway, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Quality Inn Hampton, Va.”
4 of 5 stars Reviewed 29 December 2011
3
people found this review helpful

While the rooms are very clean they are standard. The bed was very comfortable. The hotel is now under going renovation and I expect it will be greatly improved. The biggest plus about this hotel is the staff!!! These people are just incredible. I stay here about once a month and the staff remembers my name as soon as I walk in the door. The owners should be proud to have such friendly and professional persons representing them!

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jackman53 about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mt. Jackson, Virginia
1 review
3 helpful votes 3 helpful votes
“Pleasant visit”
5 of 5 stars Reviewed 14 December 2011
3
people found this review helpful

The room was clean and very attractive. We especially liked the special touches. There was a thank you card, handwritten, on our pillow when we arrived. Everyone was friendly, prompt and efficient. The bed was comfortable. Thank you for a pleasant visit.

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Raleigh W about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hopewell Junction, New York
1 review
1 helpful vote 1 helpful vote
“My Thanksgiving Stay”
5 of 5 stars Reviewed 29 November 2011
1
person found this review helpful

Words can't express the excellent service I was given - not only from the front desk, but the beautiful lady who served out the excellent breakfasts myself, my son, and grandson were given - she was like a grandmother to my grandsons - and the maidservice was excellent - the hotel I found to be very clean and well organized - well staffed and the hospitality they all showed was over 100%. I will be using this hotel again in all my visit to Hampton, Va and recommend it to all.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Judy M about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Quality Inn

  • Quality Inn Hampton
  • Hampton Quality Inn
Address: 1813 West Mercury Boulevard, Hampton, VA 23666 (Formerly Hampton Inn Hampton / Newport News)
Price range (per night):* INR4,362 - 4,977

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