First room (non-smoking) reeked of cigg smoke & had to switch rooms, one rate of 89.99 online and over the phone and at check out it jumped to 199.99 for a Monday and a Tuesday ???? Really at a Comfort Inn????I then called from another line and all of a sudden the rate is 145.00 big liars-see the manager says it's 199.99 the entire week- wow well where the 89.99 come from. Also Check the sheets for bed bugs too. Comforters only get washed once a month!! Made for a horrible trip and the customer service staff is full of warm bodies. Waiting on corporate to call me now!

My father who I had not seen in almost 3 years was coming up from Florida to come and visit me. He asked me to find him a hotel. This was odviously a very special visit for me, so I wanted only the best for my Dad. I found this hotel on the internet and contacted them directly, they were so very kind to me, I wish I remembered their names, as they were so very kind to me and really worked with me, I explained my situation to the man at the desk and he was very excited for me and went out of his way to help. I wanted to pay for my Dads hotel stay, but have it put in his name so check in would be easy for him, this man was so kind and worked with me and made that happen for me, and my Dad had a very easy check in. Thank you so much ! My Dad really loved this hotel, his room was very clean, I used to be an executive housekeeper at hotels, so I knew what to look for, and this hotel passed my very picky inspection with flying colors( room 205) his room was immaculate and smelled very fresh, and the lobby is very modern and comfortable and inviting. The pool water was extremely clean. Thank you so much ! I will be sure to book there again, I was so impressed, everyone was so kind to my Dad and I.

Clean hotel, close to services and highways, good choice for contractors working at Langley AFB.

Building is taller, elevator is typically needed. Outside pool is okay, parking lot a little on the small side, but it's right next door to the huge coliseum parking lot.

Lots of areas for fitness walking.

Morning breakfast choices a little 'thin', front desk staff very helpful and pleasant.

I checked into Comfort in on May 25, 2006 with my mother and children for a 4 day vacation. If was a decision that would ruin my vacation. I spent half of my vacation locked out of my room due to the equipment that programs keys not working. I spent a lot of time at the front desk trying to fix this problem. I even had to sleep in my car one night because they couldn't get me into my room. After all of this the manager agreed to deduct only $30 off of my total bill. I was so angry that I left the night before I had to check out. I paid the entire bill up through the next morning so that my mother and children could sleep and leave at that time. The hotel double booked the room. The night ended with the police in my mothers room threatening to throw her in jail for trespassing. The hotel staff had the police throw my mother and autistic children out in the street at 11:30pm. She took them out of the hotel in night gowns because the hotel staff would not even allow them the time to get dressed. It was a total nightmare and there was nothing that I could do to fix it. The hotel clerk hung up on me and after that the hotel phone was going straight to voicemail.
The moral of the story is that you get what you pay for. Saving a few bucks on a hotel room is not worth ruining your vacation over. Please save yourself the trouble and book your room in a classier hotel with professional staff.