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La Quinta Inn Norfolk Hampton – reviews, photos

2.5 of 5
2138 West Mercury Boulevard, Hampton, VA 23666
Hotel amenities
La Quinta Inn Norfolk Hampton
La Quinta Inn Norfolk Hampton
La Quinta Inn Norfolk Hampton
La Quinta Inn Norfolk Hampton
La Quinta Inn Norfolk Hampton
La Quinta Inn Norfolk Hampton
Ranked #16 of 26 hotels in Hampton
3.0 of 5 stars 59 Reviews
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59 reviews from our community

    Trip type
Traveller rating
    5
    13
    17
    10
    14
Date Rating
Laramie, Wyoming
Senior Contributor
23 reviews 23 reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
“Yikes! How did I end up HERE??”
2 of 5 stars Reviewed 19 December 2011
1
person found this review helpful

Due to a mistake by the admin assistant, I ended up staying here. The check in was quick and efficient, even at 11 PM at night. A bad traffic accident prevented me from getting here any sooner. I get to my room, which was barely adequate (tired towels, horrible sheets and let's not discuss the not so clean carpeting. I immediately turn on the AC as the room freshener smell was overwhelming. I unpack just enough to get me to bed, and head there. As I'm falling asleep, the phone rings at 12:15 AM, with the front desk telling me there were complaints about the noise coming from my room. REALLY??!! No TV, no radio, no cell phone discussion. Just me. I tell them I'm in bed and hang up the phone.
Next morning, I go downstairs after the breakfast service is finished. That's okay by me, I just wanted coffee and there was some freshly made. I grab a cup, open up my computer and start working. There are a couple of other people doing the same. Until the hotel employee comes through the room spraying lemon scented cleaner EVERYWHERE. On the counters, tables, air, carpet and all of us. Rather than get another headache, I left. I don't know how this place gets any ratings at all. Never again will I stay at a LaQuinta.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hickory, North Carolina
1 review
“Pleasant Stay for the Price”
3 of 5 stars Reviewed 28 November 2011

My fiance and I stayed here for about a week at the end of July 2011. The housekeeping service was seriously lacking, the phone in our room did not work properly, we did not recieve the wake up call we asked for, the light in our bathroom only worked once in a while, and the carpet needed cleaning desperately. However, I must admit that for the price we paid and the proximity to the beach, shopping, and dining, it was a pleasant stay and I would probably stay here again if I were vacationing on a budget. As a side note: the pool and pool area did appear to be clean and was open for most of our stay, and the breakfast was good, although it is more of a "cold breakfast bar" than a hot one. They did have waffles, but you had to put them in the wafflemaker yourself. Once again, not bad for the price though.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Don't Stay Here!”
2 of 5 stars Reviewed 28 September 2011 via mobile

This was possibly the worst place we have ever stayed. The place needs to have a thorough clean. The rooms were never cleaned, just the beds made, as the two inches of dust behind the beds and side table and the hair behind the bathroom door was still there when we left. The dirty carpet needs replacing as does the leaking fridge and outdated television.

We didn't feel at all safe here. The noise was intolerable and the two creepy men next door would always come out of their room when we came or went. Suffice to say we always took our valuables with us when we went out. We were also given a room opposite the stairs so we couldn't have the curtains open as the traffic of people was constant.

In hindsight we should have left the minute we opened the door except our three day stay was pre-paid.

  • Stayed August 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Reviewer
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Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Disgusting”
1 of 5 stars Reviewed 11 September 2011
1
person found this review helpful

Never been in such a dirty place. I didn't even want to walk around barefoot.

  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask hhunsucker about La Quinta Inn Norfolk Hampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Not what we expected!”
3 of 5 stars Reviewed 8 August 2011 via mobile

Our travel agent made the mistake of placing us on the wrong side of the bridge. This was not a hotel, but a motel.

It was noisy, the rooms need a good clean and carpets badly stained. Paper cups are provided in rooms which I hate.

Forget breakfast! This is self cook/serve, so many people waiting and no available tables. We left as it would have been a long wait, the serving areas were dirty from spilt food and the bin overflowing with rubbish.

Go across the road to Cracker Barrel!!!

  • Stayed July 2011
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about La Quinta Inn Norfolk Hampton

  • La Quinta Hotel Hampton
  • La Quinta Hampton
  • Hampton La Quinta
Address: 2138 West Mercury Boulevard, Hampton, VA 23666
Price range (per night):* INR3,635 - 5,648

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