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Homestead Studio Suites Dulles Chantilly – reviews, photos

2.0 of 5
4504 Brookfield Corporate Drive, Chantilly, VA 20151
Hotel amenities
Homestead Studio Suites Dulles Chantilly
Homestead Studio Suites Dulles Chantilly
Homestead Studio Suites Dulles Chantilly
Homestead Studio Suites Dulles Chantilly
Homestead Studio Suites Dulles Chantilly
Homestead Studio Suites Dulles Chantilly
Ranked #13 of 14 hotels in Chantilly
3.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    4
    4
    2
    2
    6
Date Rating
Merrimack, N.H.
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Pleasantly Surprised”
4 of 5 stars Reviewed 2 December 2010
1
person found this review helpful

My husband is staying here for local contract business and we were worried about the quality of the hotel after reading the reviews. I must say, when we arrived (I was helping to get him supplied), we were pleased with the friendliness of the front desk clerk-very efficient and friendly. I was hoping that the room was a little bigger, with a separate work area, but overall we were both pleased with the layout. Many of the other extended stays offer more, but they also cost more, and for the price, we can't complain. Upon investigation, the refigerator door would not seal closed and the closet sliding door was totally off kilter. I was told that maintenance doesn't work weekends, but that on Monday it would be fixed. Sure enough, on Monday night my husband came "home" to a brand NEW refrigerator and a working closet. The guy even transferred all his food to the new refrigerator! Then, the next day, a switch stopped working and a kitchen bulb blew out. Again, fixed in less than 24 hours.
There IS cleaning service included, once a week, and my husband tells me that she did a fantastic job.The only negatives are an extremely old tv, with Very limited channels available, and a barely working remote. However, that is something he will be questioning them about in the future. Overall, this hotel is the cheapest in the area, but with fewer amenties than the higher priced ones. But, the staff is great and the room was actually better than we expected!.

  • Stayed December 2010, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Merrimack_N_H_Roadie about Homestead Studio Suites Dulles Chantilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Georgia
1 review
1 helpful vote 1 helpful vote
“Exceeded expectations”
4 of 5 stars Reviewed 30 November 2010
1
person found this review helpful

My experience at this hotel was nothing like those of any of these other reviews. My friends and I arrived for the Stewart/Colbert rally and found the staff to be courteous and generally helpful. The room was clean, as was the bathroom, and the kitchenette was stocked with dishes. My only complaint: when our bathroom light burned out--which was almost immediately--the staff did not have a replacement, and did not replace it for the duration of our stay (two days). We took showers in utter, soul crushing darkness. Pooping is more complicated in the dark :/

Generally a good value for the money!

  • Stayed October 2010, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask welton_sonofdavis about Homestead Studio Suites Dulles Chantilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Homestead not so homey - Lots of Hidden Costs”
1 of 5 stars Reviewed 7 October 2010
1
person found this review helpful

I've seen Motel 6's and Super 8's better than this place. Extended Stay hotels should review this motel and make changes. I give this motel 1 star just for location and being barely within the D.C. metro area. And that's generous.

I knew something was wrong when I pulled up and saw a sea of trailers, RVs and electric power company trucks. It felt like a campground or a construction site, not a motel. City contractors must be getting a long-term rate there with so many trucks on property. Then there were the abandoned vehicles on-site. Right next to my car in front of the motel was an SUV with a blown-out side window and back tire. Leaves collecting on it signaled that this vehicle had been there since the last winter (i.e. at least six months). No effort had been made to tow the vehicle. Lighting is horrible so I would not want to walk around at night.

Shared Wifi was extra which is ridiculous considering cost of room, and even shared wifi means bad internet service because everyone is on it. Dedicated wifi for yourself in your room was even more expensive. Note that most D.C. motels and hotels do this to squeeze extra dollars from tourists and convention attendees.

No supplies like shampoo in rooms, it was only at the front desk after you realized you were in the shower and there was no shampoo. Nothing was said about this at front desk when checked in.

No continental breakfast, just (nothing special) coffee in room. I didn't even want to try the coffee in the room.

No maid service (unless you want to have that at an extra $5 or $10 a day). Nothing was said about this at front desk when checked in. I only realized it on the first day after I came back to my room to find the room had not been cleaned.

I will definitely never stay at a Homestead ever again. Too many other options out there with better service at comparable prices.

  • Stayed October 2010, travelled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jamesblue22 about Homestead Studio Suites Dulles Chantilly
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emad rayan, Manager at Homestead Studio Suites Dulles Chantilly, responded to this review
8 October 2010
Thank you for taking the time let us know about your concerns. We apologize if there appeared to be hidden costs during your stay. Certainly at check in to the Hotel these costs should have been explained in detail. We will let the local police department know of the vehicles on the entry road leading to the Hotel. To the best of our knowledge and since this is a public road it is monitored for abandon vehicles.

Sincerely
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“yuck”
1 of 5 stars Reviewed 2 January 2010
1
person found this review helpful

Out of 4 stars I give this hotel a circle. After reading the reviews and looking at the few pictures available, I thought how bad can a hotel in that part of Chantilly be? I should have researched a bit more....I will NEVER stay there again! The room was dirty, dingy, smelly, and run down complete with cobwebs in the corners, grime on top of every surface and crumbs around the bed. There were stains on all the bedding and furniture the bed was very old and uncomfortable with a dip in the middle.The furniture was so warn the fabric was coming apart. The bathrooms were just disgusting. I even switched rooms, they were equally grose.Room doors open to the outside, it should be called a motel. They make you sign a no party waiver at check in, need I say more?? The kicker is they actually have customer satisfaction surveys and apologetic responces to bad reviews. HA!

There are so many nice hotels in that area for around the same price- don't stay here!!

  • Stayed January 2010, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask TBT001 about Homestead Studio Suites Dulles Chantilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco Bay Area
Senior Contributor
31 reviews 31 reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
“Not the best place to stay without a car”
2 of 5 stars Reviewed 13 August 2009
1
person found this review helpful

I needed a place to stay near Dulles Airport for just one night. What to say about this place? Frankly, it's a dump; not filthy, but not pristine either; few if any services; boring location. So is there anything good? Well, yes: the people working at the front desk are really nice and helpful. It is fairly close to the branch of the Smithsonian's Air and Space Museum at Dulles Airport; if you have time to kill before your flight, that is certainly a good way to fill up the day!

  • Stayed August 2009, travelled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ReisenistmeinHobby about Homestead Studio Suites Dulles Chantilly
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emad rayan, manager at Homestead Studio Suites Dulles Chantilly, responded to this review
17 August 2009
I recently received a copy of your review of the Homestead Washington, D.C. - Chantilly. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

We know that our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable rooms at an affordable price that guests want to come back to. The room condition you describe is totally unacceptable to me and not at all representative of our quality standards. In response to your post, I have met with our hotel staff and used your review to help coach them on room cleaning and inspection policy.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
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Additional Information about Homestead Studio Suites Dulles Chantilly

  • Extended Stay America Chantilly
Address: 4504 Brookfield Corporate Drive, Chantilly, VA 20151
Price range (per night):* INR4,026 - 6,710

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