I have been a Marriott rewards member for years but had never stayed at a Town Place Suites. The walls were paper thin and the room had dirty footprints on the wall next to the bed. The bed was very comfortable though and the layout of the room with the small kitchen area was fine. The biggest disappointment was the laundry room. One washer and one dryer were out of order. After it was too late because I had already washed our clothes, I discovered the dryers were filthy. The lint traps had not been cleaned. They had grit and dirt in them as though someone had dried their dirty tennis shoes in them.
The positive to our stay was the manager apologized when we reported the issues and gave us extra rewards points. He was very apologetic and concerned. Doubt they can do anything about the noise from one room to the next but I believe the manager will address the cleanliness issues. I would only recommend this hotel if you want a kitchenette and can stand the noise. The staff was very friendly and polite.
- Towneplace Suites Williston
