We chose this inn due to the location to skiing and they are dog friendly. If you can find another dog friendly place, stay there. While the inn is charming, and the people friendly, it is not worth the over $300 price we paid. We have stayed at high end inns in the past. Also I would say they are dog tolerant, not dog friendly. For example, there is no place to deposit the pet bags outdoors.
Other items to note - you cannot get cell service at the inn. You can only get wi-fi in the lobby. There is no guest computer to use. They have vcrs in the rooms, and ours was broken. The only place to eat from sun - wed in Weston is at the inn, which is very good and very expensive. Breakfast is excellent, and the lady who tends the dining room is very sweet. A long time vemonter, very knowledgable of the area. Be prepared, however to have their dog join you at the table, as well as having an occasional child burst out of the kitchen and race through the dining room.
The rugs in the room were worn, the furniture had tears in it, the king sized bed sunk to one side, the two person tub jets did work and was great, our steam shower did not work, but we didn't mind that.
When we checked out and the innkeeper didn't remember what room we had stayed in for three nights. He was the one who checked us in, showed us the room, and came to the room another night to not fix the VCR. A truly high end inn who are truly people pleasers would not forget such a small detail.
Nice inn but not worth the price. This room would have been satisfactory at $225 as opposed to the $325 we paid, per night.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 January 2012
First, let me thank you for taking the time to write a review. I would like to address your complaints. I apologize for not having a receptacle for the "pet bags" near your room outdoors. There is a dumpster but not close enough to be convenient so we will place one closer to the Carriage House so that situation does not happen to someone else. Since these guests had two dogs, we should have been more proactive.
We understand how inconvenient our lack of cell service is to some guests. I am told that the state of Vermont has been granted funds to bring broadband to small villages like Weston. We do have wi-fi, however the tin roofs on our buildings do not allow the signal to travel to some rooms. We have just been told about "boosters" that will allow the signal to travel further and we will purchase them. We do not have a separate computer for guests, however anyone can use the Inn's computer-anytime. I apologize that was not communicated to you.
We tried to get the VCR in your room to work but failed. We have since fixed it with a new cable.
We are very aware of the prices on the menu. The food is always fresh and we try to patronize local farms whenever possible. That is expensive. However our prices are comparable and sometimes lower than other high end restaurants in the area.
We have a Golden Retriever who is not allowed in the dining room. There is an adjoining pub where we are trying to train her to stay during breakfast service. It is an ongoing process. Even folks who have 2 dogs deserve to eat breakfast without being disturbed by ours.
These guests stayed with us over Christmas and we had relatives, children and grandchildren visiting. That "child" was our 5 year old grandson who was reprimanded and told not to run in the dining room. We make it our business to know everyone by name but I think because of visiting family here we may have been a little distracted.
I was not aware that the bed "sank to one side". We have received many positive comments on the comfort of that bed. I will certainly look into your observation and replace the mattress if necessary. The sauna/steam shower has been an issue. We have had electricians and plumbers both look at it, and a repair is scheduled. When these guests made the reservation, I explained the absence of the sauna to her and offered the room upstairs instead with a functional sauna. They declined.
We apologize that your experience here was not what you expected but your constructive criticism will help us improve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
