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Comfort Inn & Suites South Burlington – reviews, photos

2.0 of 5
5 Dorset Street, South Burlington, VT 05403
Hotel amenities
Comfort Inn & Suites South Burlington
Comfort Inn & Suites South Burlington
Comfort Inn & Suites South Burlington
3.5 of 5 stars 73 Reviews
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73 reviews from our community

    Trip type
Traveller rating
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Date Rating
New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“was just OK, would try someplace new next time”
3 of 5 stars Reviewed 31 January 2012

First stay at the Comfort Suites in South Burlington. Typical of Comfort Suites we have stayed at before, the staff was professional and friendly. The hotel is clean but worn/dated and there was scafolding in the lobby in front of the fireplace the whole weekend we were there, yet we saw no one working. Honestly, they could of removed it while they weren't working. Also, extra blanket in room was stained & we opted not to use. With the new hotel competition in the area and for a few dollars more in price, I think on our next visit we will be trying someplace different. Suggestion: make some upgrades

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JoePeeps about Comfort Inn & Suites South Burlington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LHQA, General Manager at Comfort Inn & Suites South Burlington, responded to this review
17 April 2012
Thank you for taking the time to write a review for our hotel. We’re delighted to hear that you found our staff professional and friendly. We pride ourselves on outstanding customer service. We’re sorry for the inconvenience of the scaffolding, as we are in the middle of renovations. We appreciate the feedback on your experience and can assure you that your advice has been noted and we will use it when making changes to our operation. We hope you keep us in mind the next time you are in the area.
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Scranton, PA
Senior Contributor
32 reviews 32 reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
“Not Bad”
3 of 5 stars Reviewed 10 November 2011

I was in Burlington, VT for a graduate school interview and brought my girlfriend along for moral support, normally our trips are well planned out, this however was not. I figured I wouldn't book a hotel until we got there but then I feel like I over paid and they wouldn't give me any sort of deal. The hotel was clean, although a little dated. They have a free breakfast but it stops early, we went down at a little after 10:00 AM and they were already cleaning it up. The staff was friendly although we didn't require a lot of attention, just help checking in. If you want a romantic weekend in Burlington there are hotels far better, if you are traveling with children this would probably suit your needs or if you are on business which we basically were this is not a bad hotel for a night or two.

  • Stayed October 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Frankie1289 about Comfort Inn & Suites South Burlington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LHQA, General Manager at Comfort Inn & Suites South Burlington, responded to this review
17 April 2012
Thank you for taking the time to write a review of our hotel. We’re glad to hear that you found our hotel accommodating for your stay in Burlington. Thank you for your feedback on your experience staying here with us. We take the advice from all of our guests into consideration when changing operations and appreciate the attention to the areas we can work on. We hope you keep us in mind on your next trip to Vermont.
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massachusetts
Senior Contributor
28 reviews 28 reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
“Great value, we'll be back”
4 of 5 stars Reviewed 1 November 2011

My husband and I stayed 1 night at the Comfort Inn. We've tried many different places in Burlington as our son goes to UVM, but until now haven't found the place we'll always come back to. The Comfort Inn was great and very reasonably priced. The room was clean and large, with a King bed, a sofa bed, fridge and microwave. The tub had a whirlpool. The breakfast was fine, pretty typical for this type of hotel, but not all of the hotels in the area include breakfast, so it was a definite plus.

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bandb8 about Comfort Inn & Suites South Burlington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LHQA, General Manager at Comfort Inn & Suites South Burlington, responded to this review
17 April 2012
Thank you very much for writing such a positive review for our property. We are glad to hear that your stay with us was pleasant. We’re delighted that you found our close proximity to UVM helpful and that your room was to your satisfaction. We hold our hotel’s cleanliness and amenities to a high standard and we’re happy to hear that they were appreciated by you. We look forward to your stay with us in the future.
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Quebec City, Canada
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Great location and very nice property!”
5 of 5 stars Reviewed 7 September 2011

I stayed one night at the Comfort Inn and Suites. Staff was very friendly (recommended a great restaurant!). Room was spacious, very well appointed and clean... We had a King room and were 2 adults and 1 child, but there was ample space for a cot. Very close to the airport; free shuttle service was much appreciated for my friend's very early departure... Breakfast was nice (my son loves the waffles!). Will definitely return next time we're in the area! And if you are travelling with family, don't miss the Echo Centre and Ben & Jerry's...

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TinyDancer028 about Comfort Inn & Suites South Burlington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LHQA, General Manager at Comfort Inn & Suites South Burlington, responded to this review
9 September 2011
Thank you very much for taking the time to write such a pleasant review for our hotel. We are delighted that your stay with us was so positive. We’re glad that our staff was helpful and friendly. We pride ourselves on our outstanding staff. We’re happy to hear that your stay was comfortable and that you were able to enjoy our fantastic location to tasty food and fun activities along with the great amenities that our hotel has to offer. We look forward to having you stay with us again when you’re in the area.
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Montreal
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
“Overpriced and renovations needed”
2 of 5 stars Reviewed 6 August 2011
1
person found this review helpful

Stayed here with family for a few nights because the price was cheaper than other hotels in the area. The hotel is showing it's age and is in need of renovations. When I pulled back the bedspread, there was a huge black stain so I asked for it to be changed.
The towels are hard. The breakfast is terrible. The only bread they offered was toast and they always seem to run out. The waffle machine makes hard, cardboard like waffles. The sofas are out of shape which makes the sofabed very uncomfortable. Staff was friendly. I don't think it's fair to be charged so much money for very basic accomodations.

  • Stayed August 2011, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Maritimes about Comfort Inn & Suites South Burlington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LHQA, General Manager at Comfort Inn & Suites South Burlington, responded to this review
9 August 2011
Thank you very much for taking the time to write a review for our property. We are disappointed that your stay with us was unsatisfactory. We assure you that your feedback and experience have helped us to see areas where we can become stronger. We are constantly changing operations and your advice has helped us to recognize where we need to improve. We pride ourselves on customer service and are delighted to hear that the staff was friendly. Please keep us in mind the next time you are in the Vermont area.
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Additional Information about Comfort Inn & Suites South Burlington

  • University Inn And Suites
  • Comfort Inn South Burlington
  • University Inn Suites Burlington
  • South Burlington Comfort Inn
Address: 5 Dorset Street, South Burlington, VT 05403
Price range (per night):* INR4,921 - 13,980

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