I can't even start with a good comment. Started with the AC vibrating, thought it was going to fall out of the wall. Address front office on it and all I got wa s"we've never had this happen before". They did nothing about it. then the pool had something like dog hair in it and the front office again only said " we don't have any dogs here". The room wa not clean, the linens hd holes in the bedsheets the size of quarters. The shower head if moved would fall off. Whatever you do dont' asks for more towels...We had siz people staying in the family room and only had 4 towels. Asked for more and it was a fight, they sid they would give us more in the morning when they cleaned. The list is endless of problems we encountered during out stay here. Needless to say instead of staying the 2-3 nights planned we checked out after 1 night. Management was never around to talk to and never offered anything off the stay. They even had the nerve to send a letter (by the way not on letterhead just plain paper) for a % off our next stay. like that will happen after the horrorible service and accomadations there. Even contacted Rodway headquarters and never heard from them...RODWAY INN not the place to stay!!!!!!!!
- Rodeway Inn Rutland
