We were very excited to go to Hawk for a foliage anniversary trip. Their website looked fantastic. We also wanted to go to VT to help them to recover after the floods. So we booked a package with Hawk. The staff is unimpressive. They were not very enthusiastic when we checked in and did not really explain what was damaged by the flood like for instance that the spa is flooded and the game room so that our massages were now going to be in a hotel room. That is fine, but explain it, maybe apologize for it, do something. We dined in the tavern and were charged a different amount from what we wrote on the receipt to be charged to the room by 67.00! They corrected it once we questioned it though. luckily we did question it. The pool, is really nice. The facilities are dated. The bedding, wallpaper, hallways all are outdated. The food was really good though and all in all a good experience just wish they would update their facility and their staff.

We stumbled onto Hawk when we couldn't get into our normal lodging over at Jackson Gore who was booked. The price on Hawk is much less than the hotels directly on the ski mountains, but you are also a 15 minute drive away from the mountain (Okemo). The room we stayed in was small for the 4 of us, but we managed just fine. What's so great about Hawk is all that they have to offer: snow-showing, iceskating, indoor/outdoor pool to name just a few of the extras. Normally we only ski when we head to VT so it was fun to try out some new things.
The rooms are definitely outdated but I guess that's common for Vermont Inns. The bedding should be updated, and the mattresses as well. If it weren't for the beds I would definitely give this a higher rating.
The restaurant was good. We had dinner there one night and we all loved what we ate. The included breakfast is good too, with all standard breakfast fare.

We stayed in a condo in the "ledges" which was very big and super clean - that was the best part of our 3 night stay. The pool area is nice, but seems much more geared towards adults than children, and we got dirty looks from a man who was reading a book by the pool any time my son so much as splashed or made even a moderate level of noise. The other "activities" on the main property are minimalist at best (the "playground" is a somewhat tired swing set, and there is no horse back riding as advertised (we drove an hour away to a place that was great for that), they do not have any bicycles with a child's seat, so we could not go on a family bike ride. We did not have the opportunity to drive down the road to try the canoes or the water trampoline; which seem like they would have been fun. I am saving the worst for last ... the food at the restaurant was HORRIBLE, to the point of being inedible. On our 2nd night there, we ordered "take out" and brought it back to our condo. We ordered 2 NY strip steak dinners - what we received did not resemble a NY strip, and it tasted like it had been in the freezer for about a year - we were charged over $80 for this inferior quality food - which was completely outrageous. We were too tired and disgusted to complain that night, but we did mention it on our survey and upon checking out, and it was clear that the person behind the desk could not have cared less. It seems this place is primarily used for wedding functions, and does a half-way job at trying to appeal to families. This place would be fine for adults looking for a tranquil get-away who don't mind doing their own cooking, or driving to Ludlow or Killington for a decent meal.

For the amount of money I paid for a "luxury room" my stay was not worth it. There was a breakfast included both mornings I was there that was bad in both quality and taste, the pancakes were cold on saturday and sunday my omlette looked like scrambled eggs and the toast was cold. The coffee tasted like water. Another accomodation listed on the hotel website was "unlimited dvd rentals" by that they mean two shelves of dvd/vhs's that are at least 10 years old. The luxury room was also suppose to include a whirlpool for two, but due to the cleanliness of the whirlpool tub we couldnt use it. There's also suppose to be a "wet bar" included, there wasnt one thing in our fridge.....not even bottled water. The pool was the best part of the resort and even that could use some tlc. The amount of money they charge for their rooms isnt worth the quality of the room. Also they said there's a library, by that they mean a side room with a couch, basically my main complaint is that they try to make it seem like more than it is.