This was always a very nice hotel. We are not Best western hotel patrons normally but we always stayed here on our way through Vermont and just found it to be quaint, charming, and pleasant.
Not anymore!!

It has gone down hill fast and the attention to detail is nil. the carpets, bed covers, and towels all need to be trashed and redone. the place is sinking fast.

I stayed here for a business trip, probably will not return to this location. It was priced high for nothing really in the area. I checked in and they noted my reserved king room was not available any more. So I got two queens instead, no big deal. The rooms were noisy from room to room noise, as the upstairs people were walking all night and you could hear them. There were spiders peeking around.

Was working 30 min away in Claremont. Closest location during foliage season. Front desk staff wasn't very accommodating. No elevators for a 2nd floor room when I packed for a 2 week stay. Rooms very outdated. Lots of spiders/webs at entrance door. Charming little town but would choose to stay somewhere else.

I had reviewed this place in 2009 and have different opions. I actually liked this place the 2nd time around. This time the beds were much more comfortable. We had 4 people and had the same suite as last yr. It is a great place to stay and the owners are wonderful and nice. We walked downtown to Pot Belly's and DJ's for dinner. Both recommended. All in all, we will stay here again in 2012. I just hope that Ludlow will be repaired by then, so sorry about the Tropical Storm that Vermont wasn't expecting. I love Vermont!